Desktop Support Technician
$23 per hourAA2IT
Desktop Support Specialist
Creating and resolving desktop issues for First Energy employees onsite and remote. Primary duties will include standard desktop/laptop break/fix items.
Responsibilities:
- Receive user calls and offer remote or on-site support.
- Troubleshoot system, office, hardware, and business applications.
- Management and installation of equipment in the meeting room (projector, laptop, and videoconference).
- Monitor calls, incidents, and requests using the client provided ServiceNow tool.
Required Skills:
- Great customer service.
- Desktop support (Win10 and Office 365).
Work Schedule:
Monday to Friday, 8am-5pm. No overtime or on-call.
Experience:
12-24 months enterprise desktop support.
Certifications:
CompTIA A+ is great to have.
Conversion Rate:
Not more than $23 contract.
Work Location:
5001 NASA Boulevard Fairmont, WV 26554.
Candidate Review and Interviews Start:
Wednesday 9/5/2022.
No upcoming vacations or time out of the office.
Vacancy posted 2 days ago
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