Warehouse Technician

Warehouse Technician

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

As a Warehouse Technician, you will provide quality service to our internal customers while supporting customer focused activities and company projects while coordinating the inbound and outbound shipments accurately and free from damage. Additionally, you will maintain inventory and ensure accuracy in applicable tracking systems. You will handle work orders and work with customers to ensure applicable receipt and stocking of CATV installation, maintenance, and construction materials with a high degree of accuracy.

This position is eligible for a $2,000 sign-on bonus!! (50% paid after 3 months, 50% paid after 6 months)

The individual selected for this position will be required to reside within a 60-minute driving distance from the Delavan, Wisconsin warehouse located at: 120 S Wright St., Delavan, WI 53593.

This position can be hired at either a Warehouse Technician or a Senior Warehouse Technician level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for.

Responsibilities

• Service - Gathers items or materials requested by customers for issue or assembles Bills of Materials (BOM) required for specific projects. Packages orders, shipments, or BOM's to protect materials from damage during transit. Ships materials to vendors, repair facilities, or customers. Delivers customer orders or materials to various departments and locations. May also test equipment for proper function and schedule repairs of damaged or broken or defective equipment. This may include coordination of repair to include CPE, head-end, hardline equipment and warranty items.
• Inventory - Safeguards and tracks inventory items to ensure accurate accountability. Identifies and sorts materials, marks and labels inventory items prior to storing or distribution. Stores or puts inventory items away in assigned storage locations. May also ensure that all new CPE equipment is loaded correctly into RR within 48 hours of receipt, unpacking and labeling and repacking before adding to inventory. Maintains inventory including purchasing, receiving, stocking and tracks regulated and non-regulated equipment and materials. Tracks inventory, maintains appropriate inventory levels which may include the utilization of tracking tools via mailbox and web-tools, plant record systems, SAP and other company applications where applicable. Inventory responsibilities may include warehouse, vehicles, in process orders, repair and delinquent shipments which includes the loading and unloading of all shipments.
• Receiving - Takes possession of products or materials to place them into inventory or distribute them for immediate use. Receiving duties include: unloading inbound shipments from delivery trucks, inspection of shipments for any visible damage, material counts and coordination with packing slips, and documentation to verify item number, description and quantity, and/or damage to shipment, documentation of shipments and/or discrepancies and reports findings to management. May include tagging and filing documents indicating receipt.
• Operate and Maintain Equipment - Operates and maintains department equipment as required to ensure operational readiness. Duties include: operating forklifts to load or unload palletized materials, using hand trucks and carts to move or deliver products, weighing materials, using stenciling equipment to mark or label pallets and spools, utilizing barcode scanners and computers to collect and record data, perform operator inspections and maintenance as required by equipment manuals and/or company policies, operate all equipment in a safe and efficient manner following prescribed work methods. Assigns or issues Customer Premise Equipment to technicians needed for each work order. Work with technicians, coordinators, contractors on local recoveries. May issue CPE, hard line and construction supplies and equipment with coordinated shipment.
• Record Keeping - Maintains records, documentation, and files critical to business and financial operations. Duties include: filing, archiving, or retrieving records as required in support of audits, financial reporting, or other business operations, disposing of files or records in compliance with company policies. This includes working with Finance to maintain accurate and appropriate inventory levels. Arrange disposal or recycling of equipment as needed.
• Safety & Security - Perform all actions in compliance with all organizational safety, housekeeping, and security policies (Federal OSHA, DOT, and Company Safety policies and regulations).
• Materials - Cares for the gathering of materials for each kit, assembles, weighs/counts, labels, and stores each kit in its assigned location.

Qualifications

Required Qualifications

• 2+ years' experience in warehousing or distribution center operations -OR- current military service, or prior military service with honorable discharge.
• 1+ years' using Microsoft Office applications (Word, Excel, and Outlook).
• 1+ years' experience operating material handling equipment (forklifts, pallet lifters, and rigging equipment).
• Must have and maintain a valid driver's license, insurance, and have access to reliable transportation.

Other Qualifications

• Must possess, or have the ability to gain a Forklift Certification
• 1+ years of experience using a Warehousing, Inventory, ERP Management Systems (Great Plains, SAP, Navision, MRP or similar).
• Experienced towing trailers.
• Experienced at performing regular warehouse stocking, counting, picking and sorting requirements.
• Ability to interact with customers, vendors and co-workers in a friendly and professional manner.
• Ability to communicate effectively both verbally and in writing; develops and maintains two-way communications; keeps other departments informed of developments affecting their functions.
• Ability to multi-task and respond to changing priorities; excels at cutting through confusion and turning chaos into order.
• Strong organizational skills with an attention to detail.
• Possesses mathematical skills.
• Possess technical skills.

Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role! Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today!

Physical Demands and Work Environment

While performing the duties of this job, the associate is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The associate regularly communicates with customers. The associate is frequently required to move about and reach for items. Frequently required to stoop, kneel, crouch, or crawl. May be required to balance or climb. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This position may require working outdoors, in mechanical/equipment rooms, and possible extreme weather conditions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education