Quality Specialist

Job Description

Job Description

RTCA is a precision aerospace and defense manufacturing group built on decades of hands-on machining expertise, with roots spanning more than 50 years. We support mission-critical commercial and government aerospace programs across North America through four U.S. Centers of Excellence operating as an integrated platform with 150+ CNC machines and a team of 250+ professionals.

Unlike large organizations where roles can be narrow, RTCA offers hands-on ownership and real visibility – you understand how your work supports the team, the operation, and the end customer. Our flat structure allows employees to take initiative, grow their skills, and have their contributions recognized, while still providing the stability, advanced technology, and meaningful work of an established aerospace manufacturer.

At RTCA, we believe in teamwork, excellence, and delivering with pride. One Team! One Mission!

How You’ll Make an Impact:

The Quality Specialist plays a vital role in ensuring that the manufactured products meet customer and industry standards. This position involves managing certifications, resolving quality issues, and maintaining documentation in compliance with AS9100 and ISO9001 standards. The role requires strong attention to detail, analytical skills, and effective collaboration with cross-departmental teams to uphold quality standards.

What you’ll be doing as a Quality Specialist:

• Working a full-time, onsite position at our Chatsworth, CA location.
• Maintain the inspection stamp log, including assignment tracking and conducting annual audits.
• Manage vendor, material, and hardware certifications, configuring them into Certificates of Conformance.
• Handle AS9102 First Article Inspection Reports using CAD Software such as SolidWorks or similar tools.
• Understand and interpret blueprints, GD&T, and customer specifications to determine product requirements.
• Resolve non-conformance issues by collaborating with planning and other departments to determine next steps.
• Process and document Return Merchandise Authorizations (RMA), including investigation, disposition, rework, and reshipment.
• Ensure timely follow-up and resolution of open non-conformances, customer complaints, and RMAs in Quality Management System or similar systems.
• Generate and maintain quality documentation packages, including inspection records and certifications.
• Retrieve, review, and organize process and inspection documents for quality compliance.
• Ensure accuracy and currency of all documentation, including engineering revisions.
• Provide parts and documentation for source inspections as required.
• Assist with the upkeep of cleanliness and organization in compliance with 6S principles.
• Collaborate with cross-functional teams to delegate and oversee rework processes.
• Perform data entry, research processes, and find job locations in MRP/ERP systems.
• Performs other duties as assigned.

Required Qualifications (Education, skills and experience):

• High School Diploma or GED.
• Advanced computer skills, including Microsoft Office (Word, Excel, Outlook, and SharePoint).
• Familiarity with MRP/ERP systems (e.g., JobBoss, GlobalShop, etc.).
• Knowledge of blueprint reading, shop math, and GD&T.
• Basic knowledge and familiarity with customer purchase orders.
• Strong attention to detail and analytical abilities.
• Proven ability to handle and prioritize multiple tasks in a fast-paced environment.
• Effective communication skills and the ability to work well with others.

Preferred Qualifications (Education, skills and experience):

• Industry experience in aerospace manufacturing.
• Familiarity with AS9102 First Article Inspection Report processes.
• Experience using Blueprint Reading Software such as Q-Pulse, DISCUS or similar.
• Knowledge of CNC machining and manufacturing processes.
• Experience with customer interactions.
• Understanding of inspection techniques and certification codes.
• Familiarity with Quality Management Software such as Unipoint or similar.

Compensation and Benefits:

• Medical, dental, and vision insurance coverage.
• Choice of medical plan options, including a no-cost employee-only coverage plan
• HSA-eligible health plan with employer contributions
• Basic and supplemental life insurance
• Long-term disability coverage
• 401(k) plan with up to a 6% QACA company match
• Paid time off including vacation, sick time, and nine (9) paid company holidays
• Shift differentials for applicable off-shifts
• Discretionary bonus programs based on position and company performance

The Quality Specialist Compensation range for onsite California applicants is $20 - $25 per hour commensurate with experience. Some shifts may include shift differential pay rates. Other site ranges may differ.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required.

RTCA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Applicants wishing to receive information on RTCA’s Affirmative Action Plans, or those requiring a reasonable accommodation to participate in the application or interview process, should contact the RTCA Human Resources Department. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to access or use our career center due to a disability may request a reasonable accommodation by contacting Human Resources.

Candidates will receive consideration without discrimination in accordance with Article 9, Chapter XVIII of the City of Los Angeles Municipal Code and applicable federal, state, and local laws.