Urgent Care Veterinary Receptionist

Job Title: Receptionist

At Veterinary Urgent Care Center Plymouth, our mission is built on providing compassionate, critical care to the pets of Plymouth, Massachusetts, when they need it most. We are looking for highly skilled teammates ready to join a supportive environment where you can immediately contribute to high-quality medicine.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Your impact as a receptionist includes:

• Be the director of first impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure seamless care coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for pet health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What you'll bring to the team includes:

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including days, nights, and weekends is required.

Responsibilities and benefits include:

Competitive compensation, health and wellbeing, financial security, commitment to growth, the power of a network, and valuable perks.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its hospital teams so they can focus on what matters most: the medicine, their patients, and their team culture.

Reasonable accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.