Senior CCaaS Infra Engineer: AI, Integrations & Security
SmartRecruiters
Endava is seeking a Senior CCaaS Engineer to architect and optimize our cloud-based contact center ecosystem, focusing on NICE CXone integrations and complex scripting within a global, fast-paced environment. You will lead major incidents, drive AI-driven automation, security, and seamless enterprise integrations with Salesforce, ServiceNow, and EPIC, while mentoring engineers and refining monitoring and SOPs. #J-18808-Ljbffr SmartRecruiters
Vacancy posted 1 day ago
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