On Call Banquet Server

Job Description

On Call - Banquet Server

About IHG and the InterContinental Indianapolis


InterContinental Indianapolis brings refined luxury to Indy's iconic Monument Circle. Opening Winter 2025.


This opening is not just a hotel launch, it's an event for the city and we're looking for the right team to shape its future. The landmarked Illinois Building showcases a $110 M restoration to feature 170
Modern Guestrooms, 17 Luxurious Suites, Serliana Café and Astrea Rooftop Bar with stunning views of Monument Circle.


This will be a masterclass in #Hospitality; an invitation for you to pursue your passion for service and inspire incredible things for our guests, our team members and yourself.


Explore our very own InterContinental® Hotels & Resorts - a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You'll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.


We cultivate engaging environments for our colleagues and guests by enlivening our IHG Core Values:

• Do the right thing

• Show we care

• Aim higher

• Celebrate difference

• Work better together

At IHG we promise to give colleagues:

• Room to Belong: Enable

• Room to Grow: Enrich

• Room to Make a Difference: Empower

The InterContinental creates exceptional experiences through our Brand Values by being:

• Thoughtful

• Cultured

• Remarkable

The pillars of our InterContinental brand culture lay the foundation for inspiring incredible experiences:

• We Invite Discovery

• We Embrace Empowerment

• We Champion Possibility

A little taste of your day-to-day


Every day is different, but you'll mostly be:

• Perform any necessary pre-shift sidework.

• Maintain a clean and sanitary environment; ensure compliance with all local and state health codes.

• Assist in controlling food and beverage costs; enforce all security measures as outlined by hotel management; protect the assets of the company.

• Check with the Banquet Captain when coming on duty for specific instructions for the current function and section assignment.

• Greet all guests in a courteous manner, displaying a helpful attitude.

• Anticipate guests' needs, ensuring guests are provided with water, coffee, tea, or beverages in a timely manner.

• Unload trays in the service area, racking glassware, scraping plates, and separating silverware.

• Practice "clean as you go" techniques of service, including refolding napkins and cleaning between courses, and keeping the station clean, neat, and supplied at all times.

• Complete assigned breakdown and closing sidework.

What we need from you

• Must be available during assigned on-call hours (nights/weekends/holidays as applicable).
• The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling

• A good grasp of reading, writing and basic math

• The flexibility to work night, weekend, and holiday shifts

• Compliance with local laws on food handling and serving alcohol - you'll need to be above the minimum age required and fluent in the local language

• Great communication - you'll be warm, welcoming, and easy to talk to

What you can expect from us


We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.


Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.


IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.


So, join us and you'll become part of our ever-growing global family.


Hourly Wage: $4 + tips

About Us

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

About the Team

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.