Traveling Assistant Store Manager

Job Description

Job Description

Job Title: Traveling Assistant Store Manager

Location: Regional Travel

Job Summary:

The Traveling Assistant Store Manager supports store operations across multiple Kimbrell’s Furniture locations within an assigned region. This role is responsible for providing leadership, operational support, credit oversight, and customer service excellence in stores that require additional management coverage, staffing support, training assistance, or operational guidance. The Traveling Assistant Store Manager must be adaptable, highly organized, and willing to travel regularly to support business needs.

This position plays a key leadership role in driving operational consistency, developing team members, maintaining compliance with company policies, and ensuring a high standard of customer service across all assigned locations. Success in this role requires flexibility, strong communication skills, and the ability to quickly integrate into different store teams and environments

Essential Duties and Responsibilities:

· Travel throughout an assigned region to provide operational and leadership support to stores as needed

· Support overall store operations, ensuring adherence to company policies, procedures, and performance expectations

· Assist with management coverage during staffing shortages, employee leaves, vacancies, store transitions, or other business needs

· Lead, coach, and develop team members to achieve operational, sales, and customer service goals

· Provide performance feedback and assist with employee relations, including coaching and disciplinary actions as needed

· Supervise store operations and staff in the absence of a Store Manager

· Ensure a high-quality customer experience through professional service, showroom presentation, and active merchandising support

· Assist with showroom organization, product placement, and maintaining clean, sales-ready displays

· Drive sales growth through customer engagement, promotional support, and community involvement

· Support sales activities, including assisting customers and ensuring team execution of the company sales model

· Oversee credit and collection processes, ensuring compliance with company policies and applicable laws

· Assist with customer account management, contract negotiation, and documentation accuracy

· Maintain financial controls, including cash handling, payment processing, deposits, and recordkeeping

· Ensure proper handling of customer information in compliance with privacy regulations

· Support administrative functions, reporting, and daily store organization.

· Assist with onboarding and training of new managers and store associates as assigned

· Identify operational improvement opportunities and share best practices across locations

· Maintain a safe, organized work environment and assist with operational tasks, including light merchandise handling as needed

· Perform other duties as assigned

Knowledge, Skills, Competencies and Abilities:

· Strong leadership, coaching, and team development skills

· Knowledge of retail operations, sales practices, and credit/collections processes

· High level of integrity, accountability, and professionalism

· Ability to adapt quickly to changing environments, teams, and business needs

· Effective communication and conflict-resolution skills

· Financial aptitude with basic math and recordkeeping proficiency

· Self-motivated with the ability to work independently and with minimal supervision

· Flexibility to travel frequently and work varying schedules as business needs require

· Ability to build credibility and establish positive working relationships across multiple store locations

Required Qualifications:

· High school diploma or equivalent preferred; equivalent combinations of education and relevant experience will be considered

· Prior leadership or supervisory experience in retail or a related environment required

· Experience with sales, customer service, and credit or collections processes preferred

· Demonstrated ability to lead teams and support business operations effectively

· Ability to handle cash, perform basic financial transactions, and maintain accurate records

· Willingness and ability to travel extensively throughout the assigned region, including overnight travel when required

· Valid driver's license and acceptable driving record required

· Reliable transportation and the ability to travel between store locations on a regular basis

· Ability to lift or move up to 50 pounds as needed

About Kimbrell’s Furniture: At Kimbrell’s Furniture, our founder’s vision continues to guide everything we do: “Our passion is to improve the happiness and well-being of others through home furnishings.” This purpose shapes how we serve our customers, support our communities, and collaborate as a team every day.

No matter your role, you are part of something bigger. Together, we create spaces that bring comfort, joy, and connection into people’s homes while building a supportive, values-driven workplace where individuals can grow, contribute, and thrive. If you’re looking for more than just a job—if you’re looking to make an impact—we invite you to be part of the Kimbrell’s team.

Kimbrell’s Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.