Store Manager

Store ManagerFayetteville, NC (Cross Creek Mall)Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.Journeys is always looking for great people to join our team!To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.Meet and exceed store and personal sales goals and standards of performanceRecruit, interview, and hire high-caliber employees with in-store needsTrain and develop a successful sales teamProvide feedback, coaching, and accountability to all employees by enforcing all company policies and practicesEnsure that all company initiatives are properly implemented and to the standard of the company directionConduct monthly performance reviewsRecognize talented staff and develop them for growth within the companySupervise and manage all aspects of daily store operationsSupervise and manage all aspects of Loss Prevention practicesPlan weekly staffing schedules in compliance with schedules policyProvide a fun, full service experience to all customersResolve customer issues effectivelyComplete bank depositsUnderstand the Journeys culture and demonstrate it to the teamPrior retail management experience preferred1–2 years retail sales experienceExcellent interpersonal and customer service skillsDesire to succeed in fast-paced retail environmentWillingness to learnCompletion of all training programs leading up to Manager in Training position or equivalent trainingAbility to work 45 hours per weekAbility to work night and weekend shiftsAbility to climb, reach, bend, and lift up to 50 poundsStand for long periods of timeMust be at least 18 years of age**Age requirements for full-time employment may vary based on state