Practice Assistant

Job Description

Job Description

Clinic hiring for practice assistant
Type: temp to hire
Hours: M-F 8-4:30

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations,
• Provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

Requirements:

• At least 1 recent year of healthcare admin experience, preferably front desk/patient facing, with 2-3 years preferred
• Epic experience required
• OB, GYN, or any women's health experience strongly preferred but not required
• Strong customer service skills and attention to detail
• Ability to use multi-line phone systems

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