UNIT SECRETARY

Overview Work schedule: 3:00 pm–11:30 pm for 4 days per week and 6:00 pm–10:00 pm for 1 day per week. Every other weekend rotation. Pay USD $16.77/hr – $25.99/hr. Responsibilities Communication tasks, such as greeting others, receiving and directing calls, and facilitating telephone, verbal, written, and electronic communication. Use AIDET and Greet & Feet to receive/redirect callers, and page physicians through the Physician Profile. Maintain call light and patient tracking system assignments; coordinate with the Patient Placement Office. Prioritize stat orders and immediate needs; process orders accurately and enter data into the electronic medical record. Enter and maintain electronic and paper records ensuring correct patient identification and record completeness. Refer patient/visitor concerns to nursing or customer service staff; refer news media to nursing or public relations staff. Use office equipment safely and accurately; write legibly and clearly. Assemble chart forms, attach patient identifiers, thin charts, and forward documents to Medical Records; file patient data after review by nurse; send discharge records; gather and copy appropriate paperwork from RN for patient transfers. Manage large amounts of sensitive and confidential patient information. Service requisitions: assure adequate supplies, review receipts, validate accuracy, place supplies; send requisitions to interdisciplinary departments; enter data and maintain unit activity sheets; maintain equipment logs and facilitate maintenance. Follow Memorial Health System Performance Excellence Standards: Safety, Courtesy, Quality, Efficiency. Assist in maintaining safe environment; report unsafe conditions; complete assigned tasks accurately and timely; assist with basic patient care tasks as directed by RN. Assist with eating and drinking water; serve/collect food trays; respond to call lights and alarms; provide 1:1 observation as delegated. Expedite admission, discharge, and transfer of patients; participate in QI activities; maintain logs, statistical records, and data collection. Act as preceptor when needed; handle medications delivered from pharmacy; witness the waste of controlled substances in the Pyxis; assist with stocking unit supply stations. Comply with policies, procedures, standards, and guidelines; follow chain of command; maintain cleanliness of unit, service area, and equipment; cooperate with team; support planned changes; accept responsibility for accurate and timely completion of tasks; uphold mission and vision of MHS; perform other related work as required. Qualifications High school graduate or GED required; associate’s or bachelor’s degree preferred. Two (2) years of secretarial or comparable clerical experience required. Medical Office Assistant certificate or one (1) year of business or related college coursework may be considered in lieu of clerical experience. Other Knowledge, Skills, and Abilities Excellent interpersonal and customer service skills. Knowledge of medical terminology strongly preferred. Proficiency with personal computers and software (Microsoft Excel, Word, Outlook, PowerPoint). Initiative, self‑direction, motivation, and ability to work successfully with a variety of people and disciplines. #J-18808-Ljbffr Memorial Health