Customer Service Associate, Part Time (Graveyard) Site 536

Job Description

Job Description

JOB TITLE: Customer Service Associate, Part Time
FLSA STATUS: Non-exempt Hourly
SHIFT SCHEDULE: Graveyard shifts
JOB LOCATION: 2402 W Main St, Medford, OR 97501
REPORTS TO: Retail Store Manager

The Customer Service Associate (CSA) provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.

DUTIES AND RESPONSIBILITIES

• Provide friendly service to customers
• Greet and assist customers
• Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)
• Account for all monies, cigarettes, and lottery tickets on assigned shift
• Check the expiration date and face-off product
• Follow proper safety protocols and procedures

REQUIREMENTS FOR CASHIERS:

• Must be able to work a varied schedule
• Minimum of 1 year of customer service experience
• Must have the ability to handle money accurately
• Must have strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent customer service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication

PHYSICAL DEMANDS

• Must be able to stand and walk for the duration of the shift
• Regularly lift and or move up to 20-50 pounds
• Must be comfortable working in a convenience store environment
• Must maintain a professional appearance and abide by the Dress Code Policy
• Must maintain a professional and friendly demeanor towards customers and fellow employees
• Daily exposure to gasoline and oil products
• Fast-paced environment

(Please note that this job description is subject to change. The company reserves the right to modify responsibilities and requirements at any time as business needs change.)