Senior Customer Supply Chain Tech Partner

Site Name: Durham Blackwell Street Posted Date: Apr 22 2026 You will be the Senior Customer Supply Chain Tech Partner for the United States & Canada . You will lead the delivery and adoption of technology solutions that improve customer supply chain performance. You will work closely with supply chain leaders, product teams and delivery teams to turn strategy into measurable outcomes. The role offers growth, visible impact, and a chance to help unite science, technology and talent to get ahead of disease together. Responsibilities Act as the single Tech point of accountability for delivery of products, projects and services that support customer supply chain processes in the US & Canada. Build trusted partnerships with regional supply chain leaders, product managers and delivery teams to define priorities and roadmap alignment. Capture and prioritise regional Tech demand, support business cases and guide funded work through delivery to value realisation. Represent Tech in regional leadership meetings, escalating issues, managing risks and ensuring operational readiness for new releases. Support Agile delivery, product ownership activities and benefits tracking to ensure solutions meet user needs and performance targets. Coach and influence cross‑functional teams, vendors and external partners to ensure smooth change adoption and sustainable operations. Basic Qualifications Bachelor’s degree or equivalent experience in a relevant field. 5+ years of experience partnering Tech and supply chain teams in a large or matrixed organisation. Experience capturing demand, building business cases and driving technology‑enabled change. Experience with supply chain warehousing, distribution and customer service processes. Stakeholder management and experience working with senior leaders. Comfortable working with Agile delivery teams and supporting product‑focused ways of working. Preferred Qualifications Experience with enterprise supply chain systems such as SAP W&D/LE/S4Hana/Hybris, Microsoft Azure and Power Apps. Background working in regulated industries or life sciences. Experience managing third‑party vendors and offshore delivery partners. Familiarity with product management, portfolio planning and benefits realisation approaches. Knowledge of cloud platforms, data analytics or integration patterns used in supply chain solutions. Certifications in supply chain, Agile or project delivery (for example CSCP, CPIM, SAFe) or similar. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at View email address on click.appcast.io. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. #J-18808-Ljbffr GlaxoSmithKline