Clinical Deployment Consultant (Mid-America)

Overall Responsibilities Demonstrates knowledge and understanding of relevant clinical operations, products, services, and competitive background products. Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products. Interacts and supports Project Manager to ensure timely and productive implementations. Collaborates with hospital clinicians and EMR vendor to facilitate clinical workflows and participate in the development of policies and procedures. Reviews and facilitates customer awareness of common HL7 error codes. Escalates issues to clinical and technical SME when appropriate. Provides follow‑up to customers, according to department guidelines/criteria, for system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions. Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented. Functions in a highly regulated industry. Skills, Duties, and Tasks Facilitates conference calls and customer meetings for BD Infusion product implementations. Establishes rapport with customers conducive to long‑term business relationships. Provides team support and product information on Infusion products as assigned by manager. Supports mentoring of team members to ensure product and process competency. Possesses leadership skills to manage customer teams, negotiate effectively, gain consensus within teams, and deliver concise and consistent communication. Guides the review of customer site assessment and facilitates project design and implementation of Infusion products and technologies. Provides feedback to Business Operations and Field Trainers for continuous improvement of implementation methodology, tools, and services. Demonstrates knowledge of clinical workflow processes. Interacts and guides diverse cross‑functional teams to achieve desired outcomes. Demonstrates knowledge of established Infusion product implementation methodologies and tools or equivalent industry standards. Is detail‑oriented and able to coordinate complex projects consistent with established company and customer objectives. Demonstrates critical thinking and ability to aid customers in improving current business/practice operations including standardisation across hospital systems. Demonstrates problem solving, troubleshooting and system consultation relative to clinical workflow and best‑practice considerations. Installs and supports BD Infusion hardware and software solutions. Influences customer acceptance and utilisation of BD Infusion products and services. Qualifications Current nursing degree required. 4–6 years of experience in a related field. Acute‑care hospital experience required, preferably with nursing informatics or leadership experience; pediatric, NICU, and oncology experience highly desired. Valid driver’s licence and minimum age of 21 years. Home‑based position with travel (75–100%; overnight travel). Flexible working hours, including some nights and weekends. Ability to work independently from a home office. Requires lifting a minimum of 40lbs; may involve pushing, pulling, stooping, bending, and lifting. Must provide proof of, and maintain, current immunisations (HepatitisB, Influenza, MMR, Varicella, TB/PPD, Tetanus/Diphtheria/Pertussis, COVID‑19) and meet vendor credential requirements for assigned customer sites. Specific knowledge of BD business a plus. Benefits & Conditions Salary range: $91,500.00 – $146,300.00USD annually. Home‑based position with required travel and flexible hours. Standard workplace arrangements include onsite collaboration as needed. COVID‑19 vaccination or testing requirements as applicable. Becton, Dickinson & Company is an EqualOpportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. #J-18808-Ljbffr