NCDHHS IT Project Manager

NCDHHS IT Project Manager

The North Carolina Department of Health and Human Services requires the services of a senior project manager to manage the planning and implementation of a new IT system for Office of Chief Medical Examiner (OCME). This lead project management role will work with multiple internal and external stakeholders and selected vendor(s) to analyze, plan, and implement the new system. This position will be responsible for working with senior-level business executives, IT personnel, business program resources and Vendor staff to execute project requirements and manage stakeholder expectations. This position will manage the day-to-day activities for the project and complete all input to the State Project Management (Touchdown) system as needed. The project will be utilizing the agile methodology. Responsibilities include but are not limited to:

• Working with the OCME to obtain a thorough knowledge of the needs of a new IT system
• Developing and maintaining detailed project schedule, budget and monitoring expenditures
• Developing and maintaining all required project management artifacts following State, DHHS and PMBOK guidelines
• Managing scope, resources, timelines, costs/budget, quality, communication, and procurements to meet the goals of the State
• Working closely with the team conducting alternative analysis and writing documentation (including an RFP if required)
• Working with vendors to manage deliverables to ensure that all the milestones are met
• Ensuring that project plans and schedules are established and maintained, ensuring that deliverables are completed timely and accurately
• Establishing project governance, conducting formal presentations, coordinating with all project stakeholders and ensure that appropriate project controls are instituted
• Serving as an IT project liaison to the business client
• Working with business stakeholders to develop necessary project management, change management, risk management, rollout, and training plans
• Working with the technical team to ensure technical readiness during implementation
• Developing and maintaining all required State CIO project documentation

Required skills include:

• Capable of leading effective project meetings that are tailored to the audience
• Ability to create simple to complex project plans, timelines and work breakdown structures using project management tools
• Must have proficiency in project management, agile, scrum, and Kanban software tools
• Must have strategic planning skills with good understanding of roadmap development
• Ability to write and present effective project materials, including presentations and status reports
• Ability to work effectively with all levels of staff, clients and other IT personnel
• Proven experience with working collaboratively with business/program partners
• Ability to effectively identify and resolve system or business process/project issues
• Ability to build, influence, lead and motivate effective teams towards end results
• Flexibility, adaptability, and ability to work in a high-demand dynamic environment
• Strong analytical skills
• Strong written and oral communication skills, including development of project
• Must have experience writing RFPs/technical writing
• Understanding of the fundamentals of iterative and incremental development
• Ability to help manage Scrum team backlog and/or Kanban Flow, and priorities using agile based tools (ServiceNow, Jira, Version One etc.)
• Experience in playing the Scrum Master role for a software development / maintenance team that was diligently applying Agile / Kanban values and principles and practices
• Proficient in conducting all the Scrum ceremonies within a collocated as well as distributed teams
• Experience in facilitating release planning

Management prefers applicants with the following:

• Candidate with PMP Certification. Scrum Master certification is a plus.
• Experience managing or supervising legacy system upgrade and/or replacement projects
• Experience collaborating with State and Local Government
• Healthcare related experience is required
• Knowledge of Public Health Programs is preferred
• Experience planning and managing data conversion activities
• Experience building rollout plans