Consumer Credit Strategy Oversight Officer

Job Title

Responsible for the independent review and challenge of credit decision strategies across Consumer Lending products spanning the credit lifecycle, including marketing, new account originations, account management, and collections/recovery.

Essential Duties and Responsibilities:

1. Utilize functional background and experience in partnership with Business Units (BUs) first and second lines of defense, Credit Risk Review and Audit to develop and implement credit policies, guidelines, and procedures.

2. Promote consistency of Bank's credit culture and lending strategies throughout organization. Responsible for championing the advancement of the organizations risk management culture, framework, and appetite.

3. Provide oversight and feedback to BU leaders on assigned portfolio or processes to ensure strong asset quality, manage risk concentrations, exceptions, and sustainable performance through business cycles.

4. Perform independent credit risk assessments on transactions adjudicated by BUs and provide timely actionable feedback to first line of defense leadership.

5. Manage Loan/Operational Authority systems of record, perform regular control assessments.

6. Monitor problem assets of assigned segments (delinquent loans, non-performing assets and charge-offs) to limit credit losses through regular communication with loss mitigation teams and Default Management.

7. Provide analytical and intuitive feedback as to product guidelines and parameters based on performance study and industry data.

8. Support training and communication efforts related to policies, as necessary.

9. Support the development of committee presentations by providing independent analysis and commentary.

10. Aid in the coaching and development of BU teammates.

11. Stay abreast of laws, regulations and risk management techniques to ensure compliance and best practices in risk management. Stay abreast of local and national economic trends and market conditions.

Qualifications:

Required Qualifications:

1. Bachelor's degree in Business; or equivalent education and related training.

2. 7 years of credit related experience including underwriting/credit approval, documentation skills, modeling skills and problem loan experience.

3. 7 plus years of related experience, including consumer, small business, credit card, mortgage and wealth.

4. Consumer risk and regulatory knowledge.

5. Ability to think strategically, multi-task, and drive change.

6. Advanced quantitative, governance and analytic abilities.

7. Strong decision making capability.

8. Strong verbal and written communication skills.

Preferred Qualifications:

1. 10 plus years credit related experience.

2. Master's degree in business administration, finance, accounting or engineering.

3. Direct experience with the development of consumer or small business credit decision strategies.

4. Experience evaluating credit metrics to monitor strategy performance.

5. Graduate of industry banking school(s).

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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