HOST/HOSTESS

Host/Hostess PositionWe are pleased to announce a wonderful opportunity for a Host/Hostess.What will you be doing most days?Greet guests and determine the number in their partyAppropriately estimate guest wait time, if any, and relay information to guests in a professional mannerSeat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.Guide guests through the dining rooms and provide any needed assistanceMove and arrange tables, chairs, and settings and organize seating for groups with special needsEnsure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.Check menus to ensure they are current, clean, plentiful, and wrinkle-freeMaintain cleanliness of work areas throughout the dayMonitor dining room for seating availability, service, safety, and well-being of guestsResolve and respond to any guest issuesAssist servers as neededWhat are the requirements for this position?You must enjoy working with all types of people from all walks of lifeYou have the ability to multi-task and work in a fast-paced area is a mustYou must be able to work weekends and holidaysYou ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assetsYou welcome and acknowledge all guests according to company standardsYou speak with others using clear and professional language, and answer telephones using appropriate etiquette.Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employeesEnsure adherence to quality expectations and standards.Physical Requirements for this PositionThis can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.Travel RequirementsThis position will require little to no travel outside the property and surrounding areas.This property is managed by OTO Development.About OTO DevelopmentOTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.