Tier 3 Technician

About The Role

Position Overview

The Tier 3 Technician provides advanced-level IT support and account management services within a federal intelligence environment. This position is responsible for system account lifecycle management, identity and access management, PKI certificate administration, and escalated technical support. The role requires close coordination with security teams and end users to ensure secure, reliable access to enterprise systems while maintaining compliance with federal security policies and standards.

Qualifications

Required Qualifications

• 5 years with BS/BA; 3 years with MS/MA, 9 years with a HS Diploma
• Extensive experience with enterprise directory services and identity management platforms
• Experience with enterprise email administration and collaboration platforms
• Strong knowledge of IT service management (ITSM) ticketing systems and processes
• Demonstrated ability to manage user account provisioning, de-provisioning, and access control
• Experience with mobile device management (MDM) platforms for enterprise environments
• Knowledge of endpoint management and software deployment tools
• US Citizen with active TS/SCI or Q/SCI security clearance

Preferred Qualifications

• Experience supporting Department of Energy 
• Familiarity with privileged access management (PAM) solutions
• Experience with cloud-based virtual desktop environments
• Knowledge of endpoint encryption and antivirus management platforms
• Experience with remote access and VPN solutions in classified environments

Details

Target Salary Range: $80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.