Quality Engineer

Quality EngineerAt Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.Location: Florence, KY (On-site role with limited travel)Our Florence, KY site supports high-growth AI and cloud-infrastructure customers, spanning server and rack integration, and data-center liquid-cooling technologies, where quality, speed, and traceability are essential.How will you make an impact?We are seeking a Quality Engineer to lead quality assurance activities for new and existing liquid cooled server and rack assembly operations. In this hands on, impact driven role, you will develop quality controls, lead investigations, validate liquid handling processes, ensure stable, repeatable production aligned with customer and industry expectations.As part of the core team supporting next generation liquid cooling manufacturing technologies, you will own product and process quality for critical liquid cooling assemblies, collaborate cross functionally to prevent defects, and drive systemic improvements in reliability, manufacturability, and yield. The ideal candidate has direct experience in server or data center infrastructure, thermal systems, or similar high precision, fluid cooling manufacturing environments.What will you do?This well experienced Quality Engineer will lead hands on quality execution for liquid cooled server and rack assemblies, driving defect prevention, investigations, and process stability. You will develop and validate quality controls, support NPI readiness, and collaborate cross functionally to improve yield and reduce DPPM to include the below:Customer Requirements Review:Review of Customer requirements at the initial NPI phases and ensure we comply with all the requirements that include but may not be limited to BOM review, Specifications (Cosmetic, Technical Etc.), and Incoming Quality Criteria(s).QMS leadership:Maintain and improve ISO 9001:2015 processes, work instructions, and records for the cloud product line; Support internal audits and readiness for external/customer audits.NPI ? Ramp:Lead quality readiness for NPI builds, establishing inspection plans, CTQs, PFMEA updates, and MSA/GR&R studies. Verify quality targets through initial ramp, ensuring defect modes are identified early and addressed permanently. Complete build reports and collaborate with cross functional teams to close any gaps identified.Liquid Cooling:Define and enforce incoming quality criteria for liquid-cooling assemblies, including pressure-test and leak-test acceptance limits to ensure system integrity and compliance with industry standards and customer quality specifications.Develop and maintain leak-prevention quality protocols, including pressure-testing at incoming and leak test procedures, and sensor-based leak monitoring.Execute and verify leak-prevention protocols, coolant-handling processes, and pressure-test methods to ensure compliant production and stable cooling-loop performance.Audit and verify cooling and fluid-handling processes to ensure they meet quality, efficiency, safety, and sustainability targets while preventing contamination and reducing variation.Support the quality lifecycle of process and test equipment, including qualification, commissioning, calibration, performance verification, troubleshooting issues, and upgrade validation.In-Line Quality & Yield:Establish SPC on critical processes; track FPY, DPPM, escapes; deploy mistake-proofing (poka-yoke); drive structured containment when signals drift.Supplier quality:Define Incoming Inspection Criteria, definition based on Jabil and Customer requirements from the NPI standpoint. Support Supplier Quality with CTQ identification, material storage process, and supplier qualifications as needed. Evaluate supplier performance and collaborate with SQE to issue and verify SCAR effectiveness.Customer:Lead 8D/A3 investigations on returns/complaints; implement CAPA and close the loop with clear, data-driven communication to customer quality teams. In Parallel, identify gaps and drive actions for closure while working with cross functional teams and customers as needed. Prepare data driven quality reports, including trend analyses, issue summaries, and CAPA effectiveness.Data Driven Analysis & Failure Investigation:Analyze yield, DPPM, leakage events, and thermal/flow data to proactively identify emerging issues. Drive structured root cause investigations using 8D, A3, 5Why, Ishikawa, and advanced quality tools.Provide actionable insights and recommended improvements to manufacturing, engineering, and leadership.Digital Quality:Automate data flow from MES/ERP/; build live dashboards/alerts; use control-chart behavior to recommend corrective actions.Docs & Training:Publish procedures and one-point lessons; train operators/techs on critical quality features, audit discipline, and error-proofing. Understand and Translate Customer and regulatory requirements into Internal Work Instructions, Visual Aids, and other applicable documents.Partner with EHS and Quality Systems to establish and enforce SOPs covering leak-mitigation practices, coolant handling, chemical safety, waste management, and environmental compliance.Cross Function Collaboration:Partner closely with Industrial Engineering, Test Engineering, Process Engineering, and Maintenance to align quality and process objectives. Train operators and technicians on cooling system inspection standards, leak testing methods, and quality critical characteristics. Influence decisions using strong data interpretation and technical rationale.How We Will Measure Success?FPY/yield ? and DPPM ? quarter-over-quarter.Zero major audit findings.CTQs Green at launch.Verified CAPA effectiveness; recurrence rate ?.COPQ (scrap/rework/returns) trending ? with quantified savings.CCAR closure lead time ?.Work Model & TravelOn-site at Florence, KY integration and test lines, supplier, and customer visits up to 15–20% as needed.Expect frequent collaboration with Manufacturing/Process, Test, SQE, NPI/PM, Industrial Engineering, and Customer Quality.How will you get here?Education and ExperienceBachelor's in mechanical, Industrial, Manufacturing, Electrical Engineering, or a related field and/or equivalent combination of education, training and experienceMust have 5+ years in Quality or Manufacturing Engineering for cloud/data-center hardware or equivalent combination of education, training and experience may be considered.Strong background in root cause analysis and continuous improvement methods (DMAIC, FMEA, SPC, MSA).Data skills: Excel/Sheets power-user plus basics in a BI tool (Power BI/Tableau/Looker).Proficiency in pressure testing, leak testing, mechanical inspection, and fluid handling- quality controls.Ability to influence cross-functional teams and stakeholders using data-driven insights to drive process changes and improvements.Proven ability to excel in a highly constrained, fast-paced production environment while managing multiple priorities and meeting deadlines.Hands-on mindset and teamwork orientation, with a willingness to be on the factory floor engaging directly with equipment and processes.Preferred QualificationsASQ CQE or Six Sigma Green Belt.Supplier development experience (APQP/PPAP) and customer-facing qualitySystems: BMS, MES, ERP (SAP).Knowledge of liquid-cooling component quality standards including cold plates, manifolds, pumps, fittings, and coolant purity.Knowledge of industry-standard leak testing practices (pressure test, leak detection, tracer gas methods) and the ability to design quality controls that prevent leaks, detect early failures, and ensure system integrity throughout production.Physical demandsPeriods on the production floor; ability to lift up to 25–30 lbs. occasionally; use of PPE as required.Benefits package with JabilMedical, Dental, Prescription Drug, and Vision Insurance with HRA