Senior Systems Engineer

About ComPsych

ComPsych® is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResources® and AbsenceResources® solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide, touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

Job Summary

As a member of the Level 3 Engineering team, this role serves as a senior technical engineer and one of the highest escalation points for the enterprise virtualization platform. The Senior Systems Engineer provides design decisions, setting engineering standards, and mentoring team members while remaining hands-on. This is a hands-on role that leads complex infrastructure initiatives, manages and coordinates projects across multiple technology teams, and drives the identification, design, and deployment of new virtualization solutions. Deep expertise in virtualization technologies is required to ensure platform reliability, performance, security, and alignment with business objectives.

Primary Responsibilities

• Design, deploy, and manage enterprise VMware vSphere and VMware Cloud Foundation (VCF) environments hosting Windows and Linux workloads.
• Implement and maintain vSphere HA, DRS, Site Recovery Manager, and NSX-T for network virtualization and micro-segmentation.
• Support SAN/NAS (Pure Storage, NetApp, HPE Nimble) solutions across multiple sites and manage HPE servers using HPE OneView.
• Perform capacity planning, lifecycle management, and both proactive and reactive maintenance of the VMware environment.
• Monitor and optimize VM performance using VMware Aria Suite, vCenter tools, and other monitoring applications.
• Maintain and provision Omnissa Horizon VDI and Azure Virtual Desktop environments
• Design hybrid cloud architectures with workload portability between on-premises VCF and public clouds (VMware Cloud on AWS, Azure VMware Solution).
• Implement cloud automation and orchestration using VMware Aria Suite Automation, Cloud Assembly, and PowerCLI/PowerShell scripting.
• Configure federation between private and public cloud deployments with strategies for cloud bursting and disaster recovery.
• Apply security hardening standards following VMware and industry best practices (STIG, CIS, HIPAA benchmarks).
• Conduct regular security assessments and vulnerability patching across VMware infrastructure including ESXi hosts.
• Manage NSX firewall policies, VM security policies, and network segmentation in collaboration with security and network teams.
• Implement security logging and alerting through VMware Aria Suite Log Insight and SIEM integration.
• Lead VMware infrastructure projects from inception through implementation with full documentation, adhering to BC/DR best practices.
• Serve as VMware subject matter expert and technical liaison for cross-functional initiatives.
• Collaborate with Windows, Linux, and application development teams to ensure platform performance requirements are met.
• Develop and maintain virtualization standards, procedures, and technical documentation including diagrams.
• Other duties as required.

Job Qualifications

• Bachelor's degree required, preferably in Computer Science, Information Technology or a related field.

• 10+ years of hands-on experience with VMware vSphere, ESXi, and related VMware technologies.
• Strong proficiency with Windows Server (2016/2019/2022), Active Directory, DNS, DHCP, and Group Policy in virtualized environments.
• Experience with vSphere networking (VDS, NSX-T), storage technologies (VMFS, vSAN, SAN, NAS), and shared storage protocols.
• Experience managing data centers and hardware/software such as HPE servers, HPE OneView, and enterprise storage (Pure, NetApp, HPE Nimble).
• Proficiency in PowerCLI and PowerShell scripting for automation.
• Experience with Omnissa Horizon and Azure Virtual Desktop.
• Strong problem-solving, troubleshooting, and project management skills.
• Excellent communication skills with ability to convey technical concepts to non-technical audiences.
• Ability to prioritize workloads for projects and operations in fast-paced environments.
• Core networking knowledge and ability to troubleshoot connectivity issues with network teams.
• Flexibility for after-hours work and participation in on-call rotation.
• Must be able to work on-site at Chicago office and/or regional data centers as needed.

• Flexibility for after-hours work and participation in on-call rotation.

• VMware Certified Professional (VCP) or higher (VCAP, VCDX) preferred
• VMware Cloud Foundation certification preferred
• Experience with VMware Aria Suite (Operations, Automation, Log Insight) preferred
• Familiarity with VMware Cloud on AWS, Azure VMware Solution preferred
• Understanding of security compliance frameworks (STIG, CIS, NIST, HIPAA) preferred
• Core networking knowledge and ability to troubleshoot connectivity issues with network teams preferred

Benefits and Perks

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• The salary range for this position is $120,000 - 145,000 (USD). The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours.

EEO

ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

ComPsych Corporation and its affiliates is committed to the responsible and transparent handling of your personal data. Information collected during the recruitment process will be used to assess your application and, where applicable, to prepare and administer an offer of employment. Your personal data will be processed in accordance with the privacy laws applicable in your country or jurisdiction of residence, which may include the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, and other applicable national or local privacy laws. For full details on what personal data we collect, how we use it, your rights as an Applicant, and how to contact us with privacy-related questions, please review the relevant Applicant Data Privacy Notices: US Applicant Data Privacy Notice & Canada Applicant Data Privacy Notice.