Bilingual Automotive Guest Loyalty Specialist
$48kEchoPark Automotive
Job Description
Job Description
Company Description
EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!
Job DescriptionEchoPark Automotive is looking to hire a Guest Loyalty Specialist for our new dealership opening in Orlando, FL. The EchoPark Guest Loyalty Specialist manages the guest experience after the sale of the vehicle. The Guest Loyalty Specialist assists the Experience Manager and General Manager in reaching desired targets for guest satisfaction as measured at EchoPark through NPS and online reviews.
What You'll Do:
- Ensure the guest’s happiness and their likelihood to recommend EchoPark to others.
- At all times act as the owner of the company/guest communication. Own the guest’s concerns until you’ve resolved any issues and/or met the guest’s needs.
- Answer and return all guest phone calls and emails in a timely, friendly manner.
- Communicate with sales and recon departments.
- Schedule appointments.
- Meet and greet the guest, make the guest feel welcome, and set expectations regarding the upcoming process.
- Liaise with recon to ensure timely completion and with guests to provide updated information and expectations.
- Ensure repairs have met company standards and guest expectations.
- Work to create an outstanding culture of communication with the guest and team.
What We’re Looking For:
- Demonstrated customer service and attention to detail
- Experience in problem resolution
- Be transparent
- Take the high road
- Willingness to learn
- Take ownership
- Celebrate small successes
What We Offer:
- $48k salary base with monthly bonus opportunities
- Health, Dental and Vision Insurance
- 401k with a 4% company match
- Paid vacation
- Access to leadership and personal development programs
- Casual dress
All your information will be kept confidential according to EEO guidelines.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Bilingual Automotive Guest Loyalty Specialist in Orlando, FL vacancy
- ...Delivery SpecialistThe Delivery Specialist will maintain and operate store vehicles to deliver... ...and pick up customer returns.Bilingual candidates encouraged to apply.Essential... ...eligibility requirements.Desired:Familiar with automotive parts.Ability to operate other light...BilingualAutomotiveLocal areaImmediate startFlexible hours
O'Reilly Auto Parts
Orlando, FL3 days ago - ...Fleet Specialist The Fleet Specialist proactively services assigned customer accounts and should identify new opportunities to present... ...charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products,...BilingualAutomotive
- ...Parts Specialist The Parts Specialist will provide all retail and installer customers... ...the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. Essential... ...same time Desired: Familiar with automotive parts, cataloging, weatherly index...BilingualAutomotiveLocal areaFlexible hours
- ...to O'Reilly stores and DC in a safe and efficient manner. Bilingual candidates encouraged to apply. Essential Job Functions:... ...****@*****.*** or call (***) ***-**** option, and provide your requested accommodation, and position details. O'Reilly AutomotiveBilingualAutomotiveLocal areaImmediate startFlexible hours
- Job Summary The Parts Specialist will provide all retail and installer customers with a high... ...professional customers as needed. Bilingual candidates are encouraged to apply. Essential... ...the same time. Desired: Familiar with automotive parts, cataloging, Weatherly Index...BilingualAutomotiveLocal areaFlexible hours
$21 - $25 per hour
...Description Company Description EchoPark Automotive is one of the fastest growing brands... ...right way. From the way we treat our guests, take pride in our work and share... ...EchoPark Automotive is hiring a Tag and Title Specialist for our brand new dealership in Orlando...AutomotiveHourly payCasual workEchoPark Automotive
Orlando, FLa month ago- ...Parts SpecialistThe Parts Specialist will provide all retail and installer customers with... ...the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.Essential... ...at the same timeDesired:Familiar with automotive parts, cataloging, weatherly index system...BilingualAutomotiveLocal areaFlexible hours
O'Reilly Auto Parts
Apopka, FL3 days ago - ...need of an experienced counter person. Candidate should possess the following: * Automotive parts counter sales experience. * Must be motivated, energetic and dependable. * Bilingual (Spanish/English) is a must. * Honda/Acura and/or General Motors and/or...BilingualAutomotiveFull timeImmediate startShift work
- ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles... ...deliveries and pick up customer returns. Bilingual candidates encouraged to apply.... ...requirements. Desired: Familiar with automotive parts. Ability to operate other light...BilingualAutomotiveLocal areaImmediate startFlexible hours
$18 - $19 per hour
...live, work, and be. The Role: The Leasing Specialist is responsible for leasing, marketing,... ...tax credit experience ishighly desired. Bilingual (English & Spanish) highly desired. Thrives... ...all telephone and in-person visits on guest cards. Inspect models and available...BilingualImmediate startFlexible hoursAfternoon shiftAvanath-Capital,-LLC
Orlando, FL2 days ago- ...Summary We are looking for an ASE Certified and Experienced Automotive Technician with at least 10 years experience to join our... ...experience is preferred as a Certified Automotive Technician Bilingual English / Spanish is preferred but not necessary \nCompany Description...BilingualAutomotive
Morauto Services LLC DBA Top Auto
Orlando, FLa month ago $15 per hour
...Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 17... ...exceptional customer service by treating guests with courtesy and respect. Other duties... ...background and drug screening Being bilingual (English/Spanish) is a plus, not a requirement...BilingualAutomotiveFull timeImmediate startFlexible hoursAfternoon shiftPeacock Ford owned by Holler Ford
Winter Park, FL2 days ago$80k - $175k
..., and strengthen market presence in the automotive finance sector. Dealer Support and Relationship... ...on-site visits to ensure satisfaction, loyalty, and long-term success. Market... ..., or a related field preferred. Bilingual proficiency in Spanish and/or Portuguese...BilingualAutomotiveLever
Orlando, FL2 days ago- ...ready to make a difference, join the Levco team! Leasing Specialist Full Time: 40 hours/week, overtime as needed Hourly: Compensation... ...Driver’s License and reliable transportation (required). Bilingual English/Spanish (required). Successful candidates must be...BilingualHourly payFull timeTemporary workCurrently hiring
Levco Management LLC
Orlando, FL9 hours ago - ...Automotive Parts Associate Orders all types of parts, tires, lubricants etc. Essential Duties Orders parts, supplies, tires,... ...at certain times. Ability to work a flexible schedule. Bilingual english/spanish desired (not required) This is not necessarily...BilingualAutomotiveLocal areaFlexible hours
HGreg.com
Orlando, FL5 days ago - ...information they need.RequirementsExcellent customer service skills.Professional appearance and work ethic.Ability to work well in a process driven & fast pace environment.High school diploma or equivalent.Valid driver license and a good driving record.Bilingual Preferred....BilingualAutomotive
City Kia
Orlando, FL1 day ago - ...Excellent customer service skills. * Professional appearance and work ethic. * Ability to work well in a process driven & fast pace environment. * High school diploma or equivalent. * Valid driver license and a good driving record. * Bilingual Preferred.BilingualAutomotive
City Kia Of Orlando
Orlando, FL3 days ago $33 - $43.41 per hour
...High school diploma/GED. Vocational training from an accredited automotive-related vocational school preferred. ASE Master certification... ...click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)...BilingualAutomotiveTraineeshipShift workFedEx
Orlando, FL5 days ago- ...Greenway Dodge - Automotive Sales ConsultantGreenway Chrysler Jeep Dodge - Orlando, FLOverviewCategory SalesDescriptionGreenway Automotive... ...the U.S. Prior automotive sales experience is not necessary. BILINGUAL IS A PLUS. Our dealership is part of a Nationwide Automotive...BilingualAutomotive
Greenway Automotive
Orlando, FL3 days ago - ...combination of education and experienceBusiness-to-business (B2B) selling experience in the industrial and/or automotive marketsTexas & Florida territory candidates – bilingual in English & SpanishKnowledge of industrial and/or automotive services/garage/heavy duty/fleet arenas...BilingualAutomotiveLive in
New Pig
Orlando, FL4 days ago - ...About the Role We are looking for a Self-Driving Systems Specialist (SDS Specialist) to support the diagnostics, calibration,... .... This position is ideal for candidates with experience in automotive electronics, ADAS systems, embedded systems, robotics, diagnostics...AutomotiveWork at office
TSMG
Orlando, FL2 days ago - ...Academic Specialist The Academic Specialist helps youth Club members build the literacy foundation that shapes their entire academic... ...assess academic performance and adapt programs as needed. Bilingual in Spanish and English preferred. Key Role Competencies...BilingualWork experience placementWork at officeLocal area
Boys & Girls Clubs of Central Florida
Orlando, FL5 days ago - ...Greenway Dodge - Automotive Sales Consultant Greenway Chrysler Jeep Dodge - Orlando, FL Overview Category Sales Description... ...the U.S. Prior automotive sales experience is not necessary. BILINGUAL IS A PLUS. Our dealership is part of a Nationwide Automotive Group...BilingualAutomotive
Greenway Automotive
Orlando, FL1 day ago - ...education and experience Business-to-business (B2B) selling experience in the industrial and/or automotive markets Texas & Florida territory candidates – bilingual in English & Spanish Knowledge of industrial and/or automotive services/garage/heavy duty/fleet...BilingualAutomotiveLive in
New Pig
Orlando, FL5 days ago - ...chain in order to facilitate optimum sales relationships • Bilingual (English / Spanish) • International travel required Like... ..., and reduce overall machining costs. Whether it’s aerospace, automotive, energy, or general manufacturing, our focus is on delivering...BilingualAutomotiveWork experience placementLocal areaImmediate start
Iscar Metals, Inc.
Orlando, FL16 days ago - ...Guest Specialist Reports to: Restaurant General Manager Effective Date: January 2018 Summary/Objectives: The Guest Specialist is responsible for maintaining guest service; generating sales; cleanliness of service areas; maintenance of beverage area; housekeeping...
- O'Reilly Auto Parts is seeking a Parts Specialist in Orlando to provide superior service to retail and installer customers. The role supports... ...duties, inventory tasks, and in-store services as needed. Bilingual candidates are encouraged to apply and are welcome....BilingualAutomotive
- Receptionist (Bilingual Preferred) - City Kia of Greater Orlando City Kia of Greater Orlando is seeking a friendly, professional, and... ...diploma or equivalent * Customer service experience (automotive experience a plus) * Bilingual (English/Spanish) preferred...BilingualAutomotiveHourly payFull timeWeekend work
City Kia Of Orlando
Orlando, FL4 days ago $2,500 per month
...be eligible for a sign-on bonus of up to $2,500! Previous automotive, customer service, or call center experience is a plus, but not... ...skills. Strong persuasion and relationship-building skills. Bilingual English/Spanish skills are a plus, but not required....BilingualAutomotiveHourly payRelocation packageFlexible hoursCity Kia Of Orlando
Orlando, FL2 days ago- ...Service SpecialistThe Installer Service Specialist is an experienced and technical parts... ...receive accurate and timely order deliveries.Bilingual candidates encouraged to apply.... ...communication skills.Desired:Hands-on knowledge of automotive repairs.ASE Certification.Fluency in...BilingualAutomotiveLocal areaFlexible hours
O'Reilly Auto Parts
Orlando, FL5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual Automotive Guest Loyalty Specialist. Be the first to apply!
Related searches
- senior safety specialist Orlando, FL
- grocery specialist Orlando, FL
- localization specialist Orlando, FL
- agency management specialist Orlando, FL
- restaurant specialist Orlando, FL
- outreach specialist Orlando, FL
- renovation specialist Orlando, FL
- generation specialist Orlando, FL
- senior program specialist Orlando, FL
- maintenance specialist Orlando, FL