Accounts Receivable Clerk

Company Description Lighthouse Adhesives, founded in 2023 by a coalition of industry experts, is focused on redefining the commercial flooring adhesive market. The company combines strong customer service values with advanced technology to deliver high-performance adhesive solutions. Lighthouse Adhesives brings together experienced professionals who are committed to challenging industry conventions and driving excellence. Guided by a mission to empower customers, the company positions itself as a trusted partner helping flooring professionals achieve ambitious performance goals. Essential Duties and Responsibilities Pass a fitness for duty test, drug screen and submit to a TB test on a post offer employment physical. Maintain accurate customer master data and accounts receivable records in SAP. Research billing discrepancies, short payments, deductions, chargebacks, unapplied items, and disputed invoices; coordinate resolution with customers and internal teams. Prepare and distribute customer invoices, credit memos, debit memos, and supporting documentation as assigned. Process approved account adjustments, write-offs, refunds, and corrections in accordance with company policy and authorization limits. Support month-end and year-end close by completing reconciliations, preparing schedules, and providing requested documentation. Respond promptly to customer and internal inquiries regarding invoices, credits, and supporting records. Partner with Sales, Customer Service, Shipping, Credit, and Cash Application teams to resolve order-to-cash issues. Maintain organized records and comply with internal controls, approval requirements, confidentiality standards, and retention policies. Assist with audit requests, process improvements, special projects, and other accounts receivable duties as assigned. This position does not post, match, allocate, or apply incoming customer payments to open receivables. The clerk may research payment-related questions and coordinate with the Cash Application team but is not responsible for cash posting, bank or lockbox processing, remittance matching, or daily deposit reconciliation. Accurately enter and confirm orders taken by telephone, mail, email or fax into the order entry system. Perform purchasing duties as required. Follow safety protocols and wear required personal protective equipment (PPE) as required. Job is performed on site. No remote work is allowed for this position. Perform other related duties as necessary or assigned. Knowledge, Skills, and Abilities Experience using SAP for customer accounts, open-item research, reporting, or related accounts receivable activities. Working knowledge of accounts receivable processes, aging, reconciliations, deductions, disputes, credits, and basic accounting principles. Proficiency with Microsoft Excel and Outlook. Strong numerical accuracy, attention to detail, organizational skills, and follow-through. Effective written and verbal communication skills with a professional customer-service approach. Ability to manage competing priorities, meet deadlines, protect confidential information, and work independently or collaboratively. Accuracy and attention to detail. Customer-focused communication. Analytical thinking and problem-solving. Teamwork and cross-functional collaboration. Integrity, discretion, accountability and confidentiality. Adaptability and continuous improvement. Education and Experience High School Diploma, required. Associate degree in Accounting, Finance, Business Administration, or a related field, preferred. Experience in a high-volume, multi-location, manufacturing, distribution, or shared-services environment, preferred. Experience with SAP S/4HANA or SAP ECC and Excel functions, preferred. Familiarity with customer portals, electronic invoicing, credit and collections workflows, and internal control requirements, preferred. One to two years of accounts receivable, billing, accounting support, or related experience, preferred, preferred. Physical Requirements: Prolonged periods sitting at a desk while using a phone and computer Work Schedule Monday-Friday 7:00 am to 3:00 pm. Occasional overtime required as business needs dictate. Work environment is on site. Remote work not offered for this position. Pay $23.00 to $26.00 per hour based on ability, education, and experience in a related field. Benefits (effective after 30 days except as noted below): Medical (3 plans offered) Dental (2 plans offered) Vision Short Term Disability Long Term Disability Basic Life Insurance Voluntary Life Insurance Flexible Spending Account Health Savings Account 401(k) (can begin contribution upon hire) #J-18808-Ljbffr