Utility Management Services Business Class Lead

DescriptionAt HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?Watch Our Story:' ' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. We believe water is more than a resource, it's a shared responsibility. As part of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water and treating wastewater responsibly to developing sustainable water supplies and protecting lives and property through flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience. We bring together experts across disciplines to solve complex challenges with bold thinking and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people’s lives. This isn’t just a job, it's a chance to lead change, drive progress, and leave a lasting legacy.HDR is looking for a Utility Management Services (UMS) Business Class Lead to join our Water Business Group team in our North Texas, Oklahoma, and Arkansas Area. The ideal candidate will have a background leading teams in the delivery of utility management services associated with drinking water, wastewater, stormwater and/or water reuse systems. Duties will include:Implement a range of best management practices with water, wastewater, and/or stormwater utilities including program management, business process improvement and change management, asset management and maintenance management.Lead preparation of organizational assessments, infrastructure renewal and rehabilitation studies, alternative analyses, cost analyses, capital project development, and/or preliminary designs.Provide operational management (e.g. workload management, supervisor responsibilities) of the Utility Management Services team, which is comprised of 8-10 engineering professionals.In the role of Utility Management Services Business Class Lead, we'll count on you to: Provide technical oversight and mentorship of Utility Management Services team members. Manage workloads to ensure staff utilization targets are metServe as the project manager for utility management projects, with responsibility for task order development (e.g. scopes and fees), supervision and leadership of the project team, budgetary and schedule controls, and client coordinationEstablish strong, productive, collaborative relationships through involvement with business class practice and professional discipline groups, project teams and activities to continually improve standards and best practicesActive engagement in selected professional conferences and industry associations with presentations, committee assignments, and leadership positionsPerform additional assignments as requested by senior management Preferred QualificationsMS in Civil or Environmental Engineering or related field a plus20+ years of progressive experience in drinking water, wastewater, and/or stormwater utility engineering5 or more years of demonstrated leadership experienceExperience with planning and implementation of infrastructure inspection and condition assessment programs; business process assessments, operations optimization, regulatory support, system conveyance, master planning, data management/ visualization, or financial planning and utility ratesProject management experienceUnderstanding of financial and administrative aspects of technical projectsProven leadership and mentoring skills. Demonstrate strong written and verbal communication and negotiating skillsWillingness to learn and grow technical and professional skills to meet client and market needsSelf-motivated, able to work independently and within a team environment, and possessing excellent organizational and time management skillsMust have excellent communication skills and thrive working in a team environmentWorking knowledge of Microsoft Outlook, Word, Excel, and PowerPoint as well as project management system, project scheduling, scoping, budgeting, cost analysis, resource analysis, and reportingWorking knowledge of ArcGIS, maintenance management systems (CMMS) and hydraulic modeling for planning and design highly desiredInfrastructure design experienceExperience working for a public, municipal, or investor-owned water and/or wastewater utility, public works department, or engineering consulting firm is beneficialExisting quality relationships with water utilities in the DFW, Oklahoma, and Arkansas areaQualificationsRequired Qualifications Bachelor's degree in a Professional, Architecture, Engineering or closely related field10 years of experienceCommitted to quality, improvement and HDR valuesMaintains a professional or engineering registration and has related technical experience Experienced in development and management of diverse teamsWorks cooperatively with other area business class leaders, operations managers, technical directors and marketing managers on business class effortsAn attitude and commitment to being an active participant of our employee-owned culture is a mustWhat We BelieveHDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.Our CommitmentAs employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.Job Field: WaterSchedule: Full-timeEmployee Status: Regular