Dispatch Officer

Dispatch Officer Job Summary: The Campus Safety Office at Rollins College is currently inviting service‑oriented individuals to apply for a Dispatch Officer position. Responsibilities Receiving calls regarding accidents, crimes, complaints, emergencies, and other requests for campus safety assistance occurring on campus property. Providing information as necessary and dispatching safety officers to appropriate locations. Dispatching calls for local police, fire, and other emergency response agencies as necessary. Assisting and directing students, guests, and visitors on campus. Maintaining campus safety logs and records. Review and respond to emails and phone calls promptly. Monitoring and maintaining computerized safety and security systems (CCTV, Workers Compensation, Access Control using Blackboard, etc.). Issuing parking permits and processing parking citations. Issuing R‑Cards. Oversee student workers when supervisors are not available. Minimum Qualifications & Education High school diploma or equivalent. At least two years of job‑related experience. Valid Florida driver's license and acceptable motor vehicle report (MVR) are required to drive College vehicles. Possess and maintain CPR and First Aid certification within 90 days of hire. Possess and maintain State of Florida ‘Class D' security license within 90 days of hire. Knowledge, Skills, & Abilities Ability to train, direct, and supervise the work of others. Demonstrated knowledge of modern safety/police practices and procedures. Knowledge of and abiding by all guidelines associated with the Clery Act and Title IX. Strong service orientation with a demonstrated ability to effectively meet the needs of and work collaboratively with a diverse population of students, staff, faculty, and public. Ability to use tact and good judgment in resolving work problems and dealing with the public, students, and staff. Ability to work in demanding and stressful situations. Work Schedule The Campus Safety Office provides 24‑hour response to call for service, provides routine and directed patrol activities, parking enforcement, and preliminary investigation of most campus incidents. Schedule: 2nd Shift: 3:00 PM - 11:00 PM. Days off will be discussed during the interview. Hours: Security Officers work approximately 40 hours per week, for a total of 2,080 hours per year. Working Environment Front‑facing customer service role on‑campus (inside and outside). Work requires exposure to potentially dangerous situations, requires physical strain involving walking and standing for extended periods of time (must be able to run short distance, walk a flight of stairs, lift up to 50 pounds), and exposure to the elements. As a condition of employment in this position, the incumbent will be subject to call‑in outside of regular hours in order to respond to emergencies, including the preparation and maintenance of college facilities, grounds, systems and services during inclement weather crises. Able to work flexible hours; overtime may be required. Benefits & Perks 15 Days – Paid Time Off (vacation, sick and personal time) 10 Days – Paid Holidays 5 Days – Paid College Closure Days Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire) 100% Employer‑Funded Health Reimbursement Account ($125+/month) 100% Employer‑Paid Short & Long Term Disability Insurance Domestic Partner Benefits 11.5% Employer Retirement Contributions Discounted On‑Campus Dining Meal Plans Free On‑Campus Parking Free Access to Campus Amenities (gyms, pools, library, sporting events and more) Free Full Tuition for Employees and their Families Pet Insurance 100% Employer‑Funded Employee Assistance Program Flexible Spending Accounts Award‑Winning Wellbeing Programs Plus More! Additional Perks Rollins College is conveniently located on multiple Lynx Bus Routes (Winter Park/Rosemont‑9 & Winter Park/Springs Village‑23) and within walking distance from the Winter Park SunRail Station. Local & National Discount Programs, including Winter Park locations (i.e. shops, restaurants, gift cards, and more) College Bookstore Discounts Equal Employment Opportunity Rollins College is an equal opportunity institution. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by College policy or federal, state, or local law for employment and in our educational programs and activities. Any applicant who requires reasonable accommodations for any part of the application or hiring process may contact us by phone or in writing at View phone number on click.appcast.io. Employment Eligibility All new employees must be eligible and show employment eligibility verification by the first date of employment at Rollins College, as legally required (e.g., Form I‑9). Rollins College will require proof of authorization to work in the United States. Further, based on the September 19, 2025, Presidential Proclamation and accompanying guidance from the USCIS and Department of State, the College may not be able to offer H‑1B sponsorship. The College is not able to pay the required fee accompanying new H‑1B visa petitions. FLSA Status Non‑Exempt Service Months 12 Apply To apply, visit #J-18808-Ljbffr