AV Service Manager

Benefits:

401(k)

401(k) matching

Competitive salary

Opportunity for advancement

Training & development

About the Role:

Join Intuitive AV, Inc as an AV Service Manager, this role is perfect for a passionate professional eager to enhance customer experiences through innovative technology in a collaborative environment.

Responsibilities:

Oversee daily operations of the AV service department, ensuring high-quality service delivery.

Manage and mentor a team of technicians, providing guidance and support on complex projects.

Coordinate with clients to understand their AV needs and provide tailored solutions.

Develop and implement service protocols to improve efficiency and customer satisfaction.

Conduct regular training sessions to keep the team updated on the latest AV technologies.

Monitor inventory and equipment, ensuring all tools are available and in working condition.

Prepare and manage budgets for service operations and project implementations.

Collaborate with sales and project management teams to ensure seamless project execution.

Requirements:

Proven experience in AV service management or a similar role.

Strong technical knowledge of AV systems and equipment.

Excellent leadership and team management skills.

Exceptional communication and customer service abilities.

Ability to troubleshoot and resolve technical issues efficiently.

Familiarity with project management tools and methodologies.

Relevant certifications in AV technology or related fields are a plus.

Strong organizational skills and attention to detail.

About Us:

Intuitive AV, Inc has been a leader in the audiovisual industry for over a decade, providing innovative solutions to clients in Woodstock, GA, and beyond. Our commitment to quality and customer satisfaction has earned us a loyal clientele, and our employees thrive in a supportive, growth-oriented environment.