Director, Member Experience & Engagement
PriMed Management Consulting Services, Inc.
Hill Physicians Medical Group is seeking a Customer Experience and Engagement Director to lead the contact center, member experience, and data/IT strategy. You will develop enterprise initiatives, manage a high-performing team, and drive satisfaction, growth, and retention. The role requires a BA/BS, 6–8 years in customer experience, and 5 years of staff management, with strong communication and analytical skills. Collaboration with cross-functional teams is essential. #J-18808-Ljbffr PriMed Management Consulting Services, Inc.
Vacancy posted 1 day ago
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