Associate Product Manager

Associate Product ManagerPlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of life events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading Simplytolmpress card and stationery site, as well as Personal Creations, Cafe Press and ISeeMe! We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.PlanetArt is looking for an Associate Product Manager to support the company's Product Management department. The successful candidate will collaborate closely with the leader of the Product Management team, to plan the vision, execution, and tracking of web app development projects. Candidates will also be responsible for and ensuring the success of their apps/websites. This role requires a exceptional detail orientation, excellent organizational skills, and the ability to work collaboratively in a fast-paced environment. This is an entry level position and is perfect for someone with technical experience or a college degree in a related field looking for a first job in the technical product management field. Associate Product Managers are accountable for the end-to-end customer experience, owning the full journey from the moment a customer discovers the website—through product exploration, purchase, fulfillment, and delivery. This includes ensuring that the physical product meets or exceeds customer expectations and that delivery timing aligns with promised and expected arrival windows. The role requires holistic thinking across acquisition, user experience, platform performance, operations, and post-purchase touchpoints to deliver a seamless, high-quality experience across the entire customer lifecycle. PLEASE NOTE: Candidates must be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote).Key ResponsibilitiesPlan and execute web development projectsDefine project scope, objectives, and requirementsWork closely with the team of Product Managers, fostering a collaborative and innovative work environmentLeverage advanced technical analytics skills including SQL querying, Google Analytics (GA/GA4), Amplitude and data visualization tools to monitor website performance, identify user behavior trends, and provide actionable insights that guide product strategy and feature optimizationLeverage AI to improve internal efficiencies, develop prototypes, execute roadmap, and analyze data.Create and maintain project timelines, ensuring projects are delivered on time. Own the release dateMonitor project progress and communicate potential risks or delaysCollaborate with cross-functional teams, including Marketing, Creative and Content, to refine project scope and requirementsCollaborate with the QA team to ensure thorough testing of web applicationsIdentify, document and prioritize defect resolutionCreate, update and maintain project documentation in ConfluenceWork closely with development and QA teams to help resolve project-related issues