BDC Representative (Internet Sales) - Colonial Subaru

divh2Business Development Center Representative/h2pWe are looking for a motivated, high-energy individual to join our Business Development Center (BDC) team. This role is critical to driving dealership success by engaging with internet customers, building relationships, and setting quality showroom appointments./ppThis is not a sit-back role we are looking for someone who is competitive, coachable, and thrives in a fast-paced environment./ppCarter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Chrysler, Dodge, Jeep, Ram, Ford, and Buick./ppKey Responsibilities:/pulliRespond to internet leads quickly and professionally/liliCommunicate with customers via phone, text, email, and video/liliBuild rapport and create meaningful conversations/liliSet and confirm showroom appointments/liliFollow up consistently with active and past customers/liliWork closely with sales managers and the sales team/liliTrack daily performance metrics and activity/li/ulpWhat Success Looks Like:/pulliHigh energy and urgency every day/liliStrong communication skills (phone + text)/liliAbility to build trust quickly with customers/liliConsistent follow-up and persistence/liliPositive attitude and team-first mindset/liliComfortable using video and creative communication/li/ulpRequirements:/ppQualifications:/pulliAt least one year of experience working in a customer-facing role/liliFriendly, patient, and customer-focused mindset/liliExcellent communication and interpersonal skills/liliWillingness to learn and grow professionally/liliBasic computer literacy/liliMust have a valid drivers license/li/ulpCarters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./ppEmployment offers are contingent upon the successful completion of a drug screening and background check./p/div