CX Automation Engineer: AI-Driven Support & Onboarding

Awardspring

AwardSpring, an AI-native SaaS platform for scholarships and donor management, is seeking a Customer Experience Engineer to shorten the path from problem to solution. You’ll run self-serve support, maintain docs, and drive onboarding data pipelines. You’ll tackle escalations, build repeatable fixes, and create tools to automate repetitive tasks for CX teams. The role reports to the Chief AI Officer with a dotted line to the Director of Customer Experience, is hybrid in Chicago, and emphasizes #J-18808-Ljbffr Awardspring

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Vacancy posted 5 days ago

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