Outdoor Power Equipment Sales Specialist - Customer Care Pro

Main Responsibilities: Greeting and assisting customers Keeping the selling floor stocked and organized Upselling and cross-selling Checking in/out rental equipment Assisting with equipment deliveries Job Description: We are looking for a qualified person to provide our customers with outstanding service and make sure all their needs are met. A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A basic knowledge of small engines and outdoor power equipment is a must. Responsibilities: Greeting customers Helping customers find what they are looking for Introducing customers to new products Informing customers about sales, discounts, and promotions Upselling and cross-selling products when appropriate Answering questions about products or services Stocking and organizing product racks Handling returns Coordinating with team members for outstanding customer service Job Requirements: High school degree or equivalent Experience as a retail sales representative or similar role is a plus Familiarity with visual merchandising Ability to stock and restock shelves Strong communication skills Excellent problem-solving skills Good organization skills Positive and friendly attitude Ability to successfully work in a team Knowledge of outdoor power equipment Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor. Salary Starting at $15.00 per hour #J-18808-Ljbffr Ace Hardware