Collaborative Practice and Care Services Manager (Full-Time)

Mission Statement: Understand the aspirations of seniors and respond with innovative support.
Vision Statement: Building inclusive communities where all seniors are connected to living their best possible life.

Why Work with Us:
At  Senior Persons Living Connected (SPLC) , your work makes a real difference in our communities. Our mission is to understand the aspirations of seniors and respond with innovative support so seniors can live their best possible life. 
We offer a supportive and inclusive workplace that values collaboration, professional growth, and work-life balance. By joining SPLC, you’ll work alongside passionate professionals, contribute to meaningful programs and services, and be part of an organization committed to positive social impact. 
What to expect when you join SPLC:

• Competitive compensation and Benefits, including group health and pension for eligible positions.
• Rewarding career that supports meaningful work in our communities. 
• Ongoing training and professional Development opportunities. 
• Healthy and safe working environment. 

Position: Collaborative Practice and Care Services Manager
Position Type: Full-Time, Permanent
Hours of Work: 35 hours per week, In-Person Position.
Compensation: $36.93 - $47.92 hourly
Reports to: Director of Care Services
Date Posted: October 21, 2026
Deadline: Until position is filled

Position Summary:
This posting is for an active, existing vacancy.
Responsible for leading interprofessional collaborative practice, quality improvement, service development, and oversight of person-centered intake, care management, mental health and addiction services. The Manager supports the ongoing oversight and continuous training of standardized assessment, data reporting, and digital health processes, and develops collaborative partnerships that improve access to coordinated health and community services for older adults.

Responsibilities:

• Provides Leadership of Interprofessional Collaborative Practice.
• Promotes practice excellence by embedding evidence-informed, person-centered, culturally responsive, and equitable approaches throughout SPLC programs and services.
• Provides guidance to interprofessional staff on the interpretation and implementation of professional standards, legislation, organizational policies, and best practices.
• Manages Care Services: Central Intake, Care Management, Addictions Supportive Housing.
• Supports the selection, implementation, and appropriate use of standardized clinical assessment tools, electronic client-record systems, digital health solutions, and provincial or regional data-reporting platforms.
• Develops, implements, and evaluates practice guidelines, procedures, tools, and resources that support safe, effective, consistent, and efficient service delivery.
• Leads quality improvement, service development and health system collaboration.
• Provides leadership and advice on quality improvement, client safety, risk management, infection prevention and control, service design, cultural responsiveness, accessibility, and other organizational priorities.
• Supports the development and implementation of innovative models of care and collaboration that respond to the changing needs of older adults and the community
• Ensures client safety and staff safety in all aspects of responsibilitie s.
• Supports organizational operations and other services.

Education:

• University degree in a health-related discipline, such as social work, nursing, health administration, or a related field, combined with relevant experience in health care, community care, or social services.
• A master’s degree in a relevant discipline is considered an asset.
• Current registration and good standing with the applicable Ontario regulatory college relevant to the candidate’s professional discipline is an asset.

Skills & Experience:

• Minimum three to five years of progressive experience in health care, community care, social services, or a related sector. Minimum two years of supervisory or management experience.
• Experience supporting older adults and individuals with complex health, mental health, substance-use, or social needs.
• Experience with centralized intake, coordinated access, referral management, or service navigation.
• Proficiency with Microsoft 365, electronic client-record systems, data-reporting tools, virtual collaboration platforms, and digital health technologies
• Valid Ontario driver’s license and access to a vehicle to travel to client, community, and partner locations as required.

Working Conditions:

• Required to conduct occasional home visits with clients and caregivers; may involve working alone in the home.
• Required to work occasionally flexible hours and respond during emergency situations.
• Regular interruptions to support program staff needs and respond to urgent situations.
• Regular exposure to computer terminal.
• May be exposed to contagious diseases.
• May be exposed to unkempt and infested environments in patients/clients’ homes.

Other:

• Vulnerable Sector Check required

Senior Persons Living Connected is a diverse work environment. We encourage applications from all persons, including persons with disabilities. Accommodation will be provided, if needed, in accordance with the Ontario Human Rights Code and Accessibility for Ontarians Disability Act.

Applicants must submit their application on the SPLC career’s website: Careers - Senior Persons Living Connected .

While we thank all applicants for their interest, only those applicants selected for interview will be contacted.