Control Manager- Artificial Intelligence- Chief Data & Analytics Office- Executive Director

As an Executive Director Business Control Manager within the Chief Data Office, you will oversee artificial intelligence-related governance support and CORE Program Governance. Your responsibilities will include managing FW common processes & controls, ensuring the appropriate implementation of key controls in Policies and Standards, developing control management framework documents, and supporting the Data & Analytics Control Manager community of practice. Working in partnership with the Control Management team and CDAO business/control partners, you will play a significant role in effectively managing the overall operational risk environment for CDAO. Job Responsibilities Establish and manage a set of FW Common Processes and associated risks and controls in CORE (Ex. Business resiliency, Third party oversight, Public/Private designations, Employee Compliance). Perform annual control evaluation (design and implementation) and issue management as appropriate Complete relevant assessments in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view) Ensure key controls described in relevant AI/ML Analytics related Standards and Policies are reflected in CDAO CORE content, and where appropriate, across LOB/CFs – leveraging strong knowledge of the CORE platform Develop relevant control management framework document(s) in partnership with business and control partners Support mapping and gap assessment of current state controls with industry frameworks such as NIST, or regulatory requirements escribed in documents like the CISA framework, to facilitate gap remediation as appropriate Support community of practice for AI/ML Analytics related Control Managers across LOB/CFs, related to changes to standards, practices and common controls, and calibration Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards‑adherence as well as emerging risk detection Flexibly support CDAO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable Lead by example, with exemplary personal and professional attributes. Inspire confidence in staff as well as key business and control partners Required Qualifications, Capabilities and Skills Bachelor’s degree or equivalent experience required 10+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance Sound judgement in assessing risk, prioritizing work, engaging senior leaders, and managing thru change Experience leading across organizational boundaries to analyze, design, and deliver best practices Demonstrate confident leadership and sound judgment to influence a strong culture and risk management, including senior management presentations/ exchanges Strong understanding of the 3 lines of defense in banking institutions, Compliance, Conduct & Operational Risk Frameworks; knowledge of JPMC platforms like ELA and CORE is Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will highlight opportunities / recommendation for improvement Experience with Estimations and AI/ML Analytics related risk management including risks related to various modeling techniques, AI/ML development and Data Quality/Use Preferred Qualifications, Capabilities, and Skills Business knowledge – ability to understand the business / knowledge of regulation surrounding business Communication/presentation – excellent written and verbal communication skills with an ability to articulate & explain business issues and controls. Building coalitions and influencing with an E2E mindset – strong interpersonal skills, collaboration and relationship building skills. Ability to engage and influence business leaders in a meaningful and actionable manner Self‑motivated. Work autonomously to effect change – flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast‑paced, results oriented environment. Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making Process analysis / design acumen – ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation Problem solving / Analytical skills – solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions Understanding root cause / identifying control breaks Developing timely and sustainable solutions including automation, data analytics, machine learning Analyze metrics for emerging risk Writing Action Plans, Procedures Change Management Domain knowledge related to AI/ML Estimations and Data risk management and governance, and Banking regulations is desirable Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans #J-18808-Ljbffr JPMorgan Chase