Cocktail/Server (Experienced)

Job Description

Job Description

This is a tipped wedge job.

• Serve wine bottles in accordance with departmental standards.
• Engages in friendly conversations with guest whenever possible using the Provides personalized service and uses guest’s name at least twice during all interactions.
• Must effectively delegate service responsibilities to the assisting staff.
• Returns to each assigned table periodically to ascertain whether additional items are desired.
• Completes all established set-ups in a timely manner.
• Sets, cleans and resets tables.
• Responsible for maintaining all established service standards.
• Ensures that work area is clean and sanitary in accordance with city and state health department codes.
• Relays any guest compliments and complaints to the management.
• Responsible for providing excellence in service.

Cocktail Waitress Responsibilities:

• Taking orders, talking with customers, recommending items on the menu, serving food, and keeping accurate bills.
• Handling multiple tables, multi-tasking, and attending to customer’s needs in a timely manner.
• Cleaning, clearing tables, and returning plates and utensils to the kitchen area.
• Preparing stock items such as straws, and napkins during opening and closing shifts.
• Keeping up with food and beverage menu items, learning the items to be knowledgeable and make recommendations.
• Responsible for taking inventory of supplies and ingredients.
• Ensuring the proper age of customers before serving alcoholic beverages.

Cocktail Waitress Requirements:

• High school diploma or equivalent.
• Experience in serving beverages, fine dining, or restaurant establishment is preferred.
• Ability to physically carry heavy trays, walk, stand, and perform job duties.
• Cocktail waitress must have a friendly attitude and be attentive.
• Must be knowledgeable in alcoholic beverages such as cocktails, beer, and wine.
• Must meet the minimum age requirement to serve alcohol.
• Must be able to provide excellent customer service with high quality service.
• Keeps compliance of all local, state, and federal liquor laws.
• Must be available to work during peak hours, including weekends, holidays, and evenings.