Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary

About our Agency:
I grew up in the Bay Area and graduated from San Jose State University. I’ve been with State Farm since 2013 and opened my agency on January 1, 2018. My wife and I have been married for six years, and we have two sons who keep life busy and fun.

We stay actively involved in the community, including donating over 500 backpacks to a local elementary school, handing out flowers on Mother’s Day, and helping educate the community on insurance. I’m passionate about helping customers identify gaps in coverage and protect what matters most.

For our team, we offer paid licensing, performance-based bonuses, a flexible schedule, paid time off, and ongoing training and development to support your growth. We also enjoy quarterly team outings, along with occasional lunches and coffee breaks to stay connected.

Our office culture is tight-knit, high-performing, and fun. We work hard, support each other, and celebrate wins together. We’re looking for someone who is coachable, motivated, and thrives in a fast-paced environment, someone who brings great energy and wants to grow as part of a strong team.

Position Overview:
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Sales Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities:

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Assist customers with claims
• Collect payment, take notes, and update accounts. 
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Reaching out to potential leads through a variety of channels, such as email, phone, text.
• Help assist with service-related items

Requirements:

• Self-motivated
• Ability to multi-task
• Preferred Property & Casualty License
• Bilingual Spanish preferred