Client Care Coordinator

Client Care Advisor (Current or Former CNA Preferred)
Home Instead - Torrance, CA

Are you ready to make a real difference in the lives of seniors? Home Instead is seeking a compassionate, detail-oriented Client Care Advisor to join our Torrance team. In this vital role, you'll combine your clinical background and relationship skills to ensure clients receive exceptional, personalized in-home care.

Our Mission
To build a thriving, integrity-based organization that satisfies the practical and profound needs of aging adults and the people who care for them.

What You'll Do

• Meet with prospective clients and families to assess care needs and develop customized Plans of Care.
• Conduct service inquiries, care consultations, and quality assurance visits.
• Coordinate with staff and Care Professionals to ensure seamless, high-quality service.
• Assist clients in navigating long-term care insurance benefits.
• Build and maintain strong relationships with clients, families, and healthcare partners.
• Participate in an on-call rotation , including occasional weekends , to ensure continuity of care.

What We're Looking For

• CNA or other clinical experience strongly preferred .
• At least one year of experience working with older or dependent adults.
• Previous sales or strong customer background.
• Training, coaching or management experience desired.
• Excellent communication, organization, and problem-solving skills.
• Valid driver's license and auto insurance.
• Ability to pass a background check and drug screen.
• Proficiency in Microsoft Office; Salesforce experience a plus.

Why Join Home Instead
Be part of a mission-driven team that values integrity, compassion, and excellence. Here, your work truly matters - every day you'll help seniors live with dignity, independence, and peace of mind.

Apply today to help us enhance the lives of aging adults across the South Bay!

Salary $25-$28 per hour. The position is full-time and will include occasional overtime.

Position Information
Title:Client Care CoordinatorID:6762266022
Please note that this is the job board for the franchise office located at 3625 Del Amo Blvd., #105 Torrance, CA 90503 . Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.

For job related questions please call the franchise office at View phone number on click.appcast.io.