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Technical Service Representative

$65k - $70k

Affinity Executive Search

Technical Service Representative

Salary: $$ 65000 - $$ 70000 per year

Location: Lewiston, Idaho

Minimum Degree:

Relocation Assistance: Available

Job Description

Seeking a hands-on Technical Service Representative to support Pulp & Paper, surface treatment, and industrial customers in the Lewiston, Idaho region. This is a field-based technical role focused on delivering on-site service, troubleshooting, and customer retention through strong mechanical aptitude and chemical application support.

What This Role Does:

  • Provide on-site technical service and product application support
  • Perform equipment repair, installation, and replacements
  • Conduct chemical testing and optimize dosage/setpoints
  • Manage inventory levels and ensure proper system performance
  • Document findings and enter service data into CRM/analytics systems
  • Conduct service audits and make process improvement recommendations
  • Support multiple accounts across a defined geography

Qualifications

Ideal Background:

  • 2+ years of mechanical, chemical, or industrial experience
  • Strong mechanical aptitude (electrical and pipefitting preferred)
  • Comfortable performing hands-on troubleshooting and testing
  • Proficient with CRM systems and Microsoft tools
  • Able to work independently with strong time management
  • Must reside in the Lewiston, ID region
  • Willing to travel up to 25% (occasional overnight)

This role is ideal for a mechanically inclined, customer-focused professional who enjoys being in the field, solving technical challenges, and supporting industrial manufacturing operations.

Why is This a Great Opportunity

Strong earning potential Full benefits Excellent career growth with a respected brand

Affinity Executive Search
Vacancy posted 3 days ago
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