Senior Marketplace Operations & Capacity Planning Manager

Join us in creating the next generation of virtual care! We're looking for people who love to think creatively, solve tough problems, and work alongside an ambitious team of doers and builders. Wheel empowers virtual care clinicians to work with greater flexibility while providing enterprise companies with the infrastructure and clinical workforce they need to deliver scalable virtual care services nationwide. Our vision? To put great care within everyone's reach. We’ve helped millions of patients access quality care, and we’re looking to grow our team with passionate people who share our drive and excitement for building high-impact healthcare solutions. Wheel’s core values are the foundation of our culture and remain constant as we grow At Wheel, our values aren’t just words. They are the foundation of how we work, collaborate, and drive meaningful change. They guide our decisions, shape our culture, and fuel our mission to put great care within everyone’s reach. Be All In At Wheel, we go further together by being all in—fully engaged, assuming good intent, and supporting one another. Like gears in a powerful engine, we interlock across teams to build trust, solve problems, and move forward. When we work together with passion and purpose, we make progress toward achieving our vision of putting great care within everyone’s reach. Commit to Care In everything we do, care is the fundamental core of our culture. It’s not just what we believe—it’s how we operate. We prioritize the success of our customers, clinicians, patients, and fellow Wheelies by embedding care into our decisions, processes, and actions. Care isn’t passive; it’s the driving force behind the way we serve, support, and deliver impact. Our Wheelies take pride in being owners. Ownership means taking responsibility for outcomes, being accountable, and knowing when to solve a problem ourselves and when to elevate. We own our work, course‑correct when needed, and keep moving forward. By taking initiative and following through, we create a culture of accountability, recognition, and trust. Grit to Grow Wheelies are tenacious! We grow and inspire one another by remaining curious and relentlessly pursuing improvement. We embrace challenges as opportunities to learn and innovate, iterating until we find the best solutions. A growth mindset powers our ability to adapt, evolve, and accomplish amazing things. Accelerate Impact We relentlessly focus on delivering results that drive the highest value for Wheel. By staying in motion and avoiding stagnation, we fuel continuous innovation that keeps up with the rate of change in our industry. A strong bias toward action drives us to lead the way in transforming healthcare. Working at Wheel At Wheel, we believe in supporting our team both in and out of the workplace. Here’s what you can expect when you join us: Comprehensive medical, vision, and dental insurance Flexible PTO, so you can take the time you need Work from home with a flexible remote policy Paid parental leave to support growing families 401(k) with company matching to invest in your future Employee Assistance Program (EAP) services for mental health and well‑being Our commitment to diversity, equity, and inclusion At Wheel, we know we will go further together by celebrating diversity — and that starts by honoring each of our unique lived experiences. We look for a diverse pool of applicants including those from historically marginalized groups: women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender non‑conforming, first and second‑generation immigrants, veterans, and people from different socioeconomic backgrounds. We are committed to ensuring a safe work environment where employees are not discriminated against based on age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, physical or mental disability, military or veteran status, national origin, or any other characteristic protected by law. We are proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way healthcare works. Underrepresented minority candidates are encouraged to apply. Explore opportunities to make an impact at Wheel Please be alert to fraudulent job postings, work‑at‑home scams, and fake recruiter emails from individuals falsely claiming to represent Wheel Health, Inc. To verify the authenticity of open positions, job offers, or individuals claiming to represent Wheel Health, Inc please contact the Wheel Talent Team at View email address on click.appcast.io . #J-18808-Ljbffr Wheel Health Inc