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Administrative Assistant - Order Processing

Gordon, Inc.

Bossier City, LA

Job Description

Job Description

Benefits:

  • Employee Assistance Program (EAP)
  • Disability Insurance
  • Life Insurance
  • Employee Stock Ownership Plan (ESOP)
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • Dental insurance
Position Overview
We’re seeking a highly organized, proactive, and energetic Administrative Assistant to support our order processing team in Bossier City, LA.
This role plays a key part in daily business operations and customer support. Primary responsibilities include:
  • Accurately entering and managing customer orders
  • Handling incoming customer calls with professionalism and efficiency
  • Processing and maintaining essential paperwork and documentation
  • Supporting internal teams to ensure smooth workflow and communication
The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes ownership of their work while delivering outstanding service to both internal and external stakeholders.

Education & Experience
  • High School Diploma required
  • Experience in Manufacturing, Architecture, Construction, or a related field preferred
Knowledge, Skills & Abilities
  • Proficient in Microsoft Office Suite
  • Strong organizational skills with the ability to prioritize and manage multiple tasks
  • Detail-oriented with a high level of accuracy
  • Excellent written and verbal communication skills
  • Strong presentation and interpersonal skills
Customer-Focused Mindset
  • Demonstrates a commitment to exceptional service
  • Takes ownership in resolving customer concerns (or ensures proper follow-up)
  • Actively listens, asks clarifying questions, and confirms understanding
  • Follows up promptly and consistently
  • Builds positive connections through professionalism, warmth, and respect
Work Style & Professional Attributes
  • Strong sense of accountability and reliability
  • Positive attitude and team-oriented mindset
  • Able to work independently while also collaborating effectively
  • Comfortable working autonomously with guidance on complex matters
  • Open to feedback and adaptable to change
  • Actively supports and engages in company culture

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Vacancy posted more than 2 months ago
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