Assistant Manager, Food Operations and Auxiliary Services

Who We Are National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student‑focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard‑working community is based on collaboration and respect for all team members and students. What You Will Do The Assistant Manager is responsible for ensuring the smooth operations of the NLU Coffee Shop, the Daily Grind and the NLU Store, while supporting additional food service operations and catered events. The successful candidate will provide leadership to student workers, and maintain a professional and welcoming environment for all members of the National Louis University community, serving as a motivator, leader, and problem‑solver. Essential Responsibilities Operations Management: Oversee daily operations and ensure efficient workflow for The Grind and the Store, provide excellent customer service, resolve complaints and answer questions, ensure compliance with health and safety regulations, and maintain a food manager’s sanitation license. Hiring, training and scheduling of student workers. Inventory and ordering of supplies. Managing POS system and daily accounting procedures. Ability to oversee the Daily Grind and NLU store operations at each of our IL campuses. Additional Support to Events: Coordinate logistics such as venue setup/breakdown and catering, handle on‑site event management, and address any issues or challenges that arise during events. Qualifications Bachelor’s degree preferred; High School diploma or GED plus about 5 years of experience required. Prior experience in event management or office administration is a plus. Ability and willingness to travel between our Wheeling, Chicago and/or Lisle campuses. NLU Inclusion Statement National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio‑economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture. Compensation And Benefits At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Opportunities. Additional information regarding full‑time staff benefits can be found here. The salary range of the grade for this position is $19.71 to $27.60 per hour (typical workweek is 37.5 hours). Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Offers are based on multiple factors permitted by law, including but not limited to budgetary considerations, job‑related knowledge/skills, experience, market considerations, tenure and standing with the university (applicable to current employees), and internal equity. #J-18808-Ljbffr Delta Electronics Americas