HVAC Service Technician

Job Description

Job Description

Job Title: HVAC Technician

Job Description

This role focuses on independently servicing, diagnosing, and repairing commercial and industrial rooftop HVAC systems, typically 10 tons or larger. You will manage your own service truck, receive work orders via an iPad or laptop, and interact directly with customers to explain work performed and recommend solutions for minor repairs. The position runs Monday through Friday from 7:00 a.m. to 3:30 p.m. and involves close collaboration with internal project and sales teams for major system decisions.

Responsibilities

• Independently perform service calls on commercial and industrial HVAC systems, with a focus on rooftop units 10 tons or larger.
• Diagnose and troubleshoot mechanical and refrigeration issues, including compressors and chillers.
• Complete repairs on HVAC and refrigeration equipment, ensuring high-quality workmanship and reliable system performance.
• Conduct preventative and preventive maintenance on commercial HVAC systems using appropriate hand tools and service equipment.
• Use an assigned work truck, iPad, and/or laptop to receive, manage, and complete work orders efficiently.
• Document work performed clearly and accurately, including diagnosis, repairs, and recommended follow-up actions.
• Communicate directly with customers on-site, explaining the work being done and presenting practical solutions for minor repairs.
• Identify situations that require major decisions, such as full unit replacements or building automation upgrades, and involve the project manager or sales manager as needed.
• Provide professional, customer-facing service at industrial and commercial locations, including manufacturing facilities.
• Adhere to safety procedures and best practices while working on rooftops and within industrial and commercial environments.

Essential Skills

• 3+ years of HVAC refrigeration experience or completion of at least 3 years of an apprenticeship, or equivalent field experience.
• Strong hands-on experience with commercial HVAC systems, specifically rooftop units 10 tons or larger.
• Demonstrated ability to diagnose and troubleshoot compressors, chillers, and related mechanical and refrigeration components.
• Proficiency in performing field service work, including service calls, repairs, and preventative maintenance.
• Experience working in commercial and industrial environments; commercial experience only, no residential.
• Customer-facing service experience with the ability to interact directly and professionally with clients.
• Solid mechanical aptitude and familiarity with hand tools and service tools used in HVAC work.
• Ability to work independently in the field, manage time effectively, and complete assigned work orders.
• Good communication skills, including the ability to clearly explain technical issues and repair options to customers.
• Professionalism in appearance and speaking skills when representing the company at customer sites.

Additional Skills & Qualifications

• Massachusetts Refrigeration License, which is required for higher pay levels and considered a strong asset.
• Formal HVAC apprenticeship training or certification, with 3+ years of apprenticeship or equivalent experience.
• Experience performing preventative and preventive maintenance programs on commercial HVAC systems.
• Comfort working with digital tools such as iPads or laptops for receiving and documenting work orders.
• Ability to collaborate with project managers and sales managers on major system decisions, such as full unit replacements or building automation projects.

Why Work Here?

You will join a growing organization that is actively expanding its footprint and securing new contracts every month, providing strong job stability and room for advancement. As the service team grows, new leadership roles such as operations management are being created, offering clear career progression opportunities for high-performing technicians. You will work in a professional, service-oriented culture that values independence in the field while supporting you with dedicated project and sales resources for larger, more complex projects.

Work Environment

This is a full-time role with a regular schedule of Monday through Friday, 7:00 a.m. to 3:30 p.m. Work takes place primarily at industrial and commercial customer sites, including many manufacturing facilities, with all serviced units located on rooftops and typically 10 tons or larger. You will operate a dedicated work truck and use an iPad or laptop to receive and manage work orders. The environment is field-based and hands-on, involving mechanical and refrigeration work, use of hand tools, and regular travel between customer locations. Professional appearance and demeanor are expected when interacting with customers in these commercial and industrial settings.

This is a Contract to Hire position based out of Palmer, MA.

The pay range for this position is $35.00 - $55.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Palmer,MA.

This position is anticipated to close on Jun 2, 2026.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.