Mobile Service Technician

Mobile Service TechnicianLooking for a customer-oriented mobile service technician. Apply here today!What We Offer:Competitive pay planHealth insurance401(k) planLife InsurancePTOGrowth opportunitiesCommunity involvementNO SUNDAYS!!Duties & Responsibilities:Operate assigned Mobile Service vehicle in a professional manner and according to company requirements; keep unit clean and well stocked.Preparing the vehicle with any needed parts for that day's appointmentsAccurately complete work orders and other written materials according to established proceduresEfficiently and accurately perform quality work in accordance with dealerships and factory standardsContinuously learn new technical information and techniques in training sessions to stay abreast with rapidly changing automotive technologyDemonstrates behavior consistent with the Company’s Values in all interactions with customers and co-workersPrepares complete and accurate estimate of cost for labor and parts for any recommended maintenance upsellReconciling the customers final invoice with the work performed on the repair order and working with Mobile Service Coordinators to collect any payment due before leavingPerform work specified on the repair order with efficiency and in accordance with dealership standards.Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Provide an estimate of time needed for additional repairs.Complete all tasks assigned in a timely manner and maintain accurate records of all maintenance and repair work.Execute repairs under warranty to manufacturer specifications.Maintain the work area in a clean and orderly condition and follow prescribed safety regulations.Other duties as assignedStrive for harmony and teamwork within the department and with all departments.Maintains workplace safety throughout the Corporation.Qualifications:Prior automotive technician & customer service experience requiredTravel around the area in the Mobile Service Vehicle is required all year roundPossess excellent customer service, interpersonal and communication skillsBring a positive, upbeat attitude to this role and be completely comfortable with customers.Excellent follow-up and follow-through skills to ensure client satisfactionMust have the ability to communicate technical information in non-technical termsAbility to evolve and adapt to changing business needsMust adhere to safety proceduresMust be able to work overtime and/or Saturdays as neededValid driver's license and clean driving record required.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.