Business Operations Supervisor

Job Description As a Business Operations Supervisor for Travel + Leisure, you will be responsible for delivering quality support for our Sales and Marketing processes. You will provide exceptional support to all guests and business partners, ensuring the same level of service is met by your team. Your responsibilities include implementing and adhering to operational processes and procedures, protecting company assets, deploying new initiatives, and cultivating partnerships with all teams onsite. How You'll Shine Deliver exceptional and consistent customer service to guests, business partners, and team. Implement new processes to improve customer service. Protect data when interacting with guests to ensure they receive the best experience. Protect and audit company assets by consistently adhering to our policies and procedures. Ensure your team is up to date on all operational procedures that govern our business. Lead and/or coordinate the training of new hires and new business initiatives. Design and execute daily, weekly, monthly, or quarterly reporting needs while identifying business trends. Leverage your resources (team, leadership, procedural guides, etc.) to provide quick support to questions as they arise and escalated appropriately to leadership. Help guide team members to build their personal brands and demonstrate how they can successfully leverage their resources. What You’ll Bring Proficiency in Microsoft Suite. Availability to support business throughout weekends and holidays. Experience delivering outstanding customer service. Experience leading teams or influencing others preferred (not required). How You'll Be Rewarded Diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week. Medical, Dental, Vision plans. Flexible spending accounts. Life and accident coverage. Disability coverage. Paid time off, parental leave, and holidays (details provided by recruiter). Volunteer paid time to approved organization of choice. 401(k) with employer match (subject to eligibility). Legal and identity theft plan. Voluntary income protection benefits. Wellness program (subject to provider availability). Employee Assistance Program. Equal Opportunity Employment We are an equal opportunity employer, and all applications will be considered for employment without attention to the applicant’s membership in any protected class. If reasonable accommodation is required to complete the application or recruiting process, please contact our recruiting team for assistance. #J-18808-Ljbffr Travel Leisure Resort Development Inc