Case Manager

Outpatient Specialty Case Manager

Axiom Care is a fast-paced, rapidly growing substance abuse treatment and sober living housing provider with locations in the Phoenix metro area and Apache Junction. We primarily serve low-income and justice-involved individuals who are seeking to change their life for the better.

Shift: Days

Job Summary

The Axiom Care OP program includes temporary housing, recovery education, employment assistance services, and high needs case management in a sober living environment with specialized clinical programming. This program serves the justice involved and SMI population who are looking to focus on recovery, build skills that enable successful reintegration into the community, reduce criminogenic thinking and behaviors and achieve independent living. The outpatient Specialty Case Managers focus on the various social determinants of health and structural obstacles that are necessary to address for the clients/residents to have the highest chance of successful recovery and community reintegration. Additionally, they assist in on-site activities and functions of the program, as assigned by the Clinical Director, Facilities Manager and/or other administrative staff. Case manager is an integral role in Axiom Care team.

Duties/Responsibilities

• Maintain strict adherence to state and local ethical standards and legal requirements at all times
• Complete case management functions focused on a housing first and high needs case management model
• Assist clients with AHCCS applications, employment specialty services and other paperwork to aid with financial stability, autonomy and connecting with needed services
• Develop client-driven individualized treatment plans and continually monitor and record treatment progress
• Carry a caseload of about 20-30 clients through their residential stay
• Complete high-quality documentation of any service provided, follow up needed, or other clinically pertinent information within 24 hours
• Take initiative to be aware and stay updated about community resources
• Assess client progress, needs and barriers in each interaction and document
• Make referrals to and coordinate care with external resources regularly for all client needs
• Secure client information per HIPAA standards
• Assist with providing and attends training as requested
• Attend clinical meetings, oversight and interdisciplinary team meetings as requested
• Collaborate with the interdisciplinary team throughout the day including tech staff and leadership to ensure the best client care and open, frequent communication
• Complete case management functions as needed
• Assist in holding clients accountable for attendance and compliance with program expectations
• Identify and report ongoing maintenance and safety issues at facility
• Intervene with de-escalation, empathy and, as needed, emergency response protocol to crisis and emergency situations
• Perform other related tasks and projects as assigned by management

Who is Axiom Care?

Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations.

Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (McCain Veteran Center).

Together, we're building a future where compassionate care is accessible to all – come be a part of it!

What We Offer

• Medical, Dental, and Vision
• 401(k) with up to 3.5% match
• Paid time off (PTO), paid sick time, and paid holidays
• Tuition Reimbursement
• Reimbursement for CMEs
• Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal
• Employee Assistance Program (EAP)
• Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage

Requirements

Required Skills/Abilities

• Must be proficient in computer applications and electronic medical record systems.
• Proficient with Microsoft Office Suite and related software.
• Ability to communicate effectively with clients, client supports and professionals.
• Ability to make sound decisions in emergency situations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Working knowledge of twelve step programs of recovery
• Strict adherence to ethical treatment standards
• Strong time management skills
• Ability to type at least 45 wpm.
• Must possess a Valid/Active Drivers' License and Clear MVR for 39 months
• CPR/ First Aid Certification

Education and Experience

• Minimum one year of case management knowledge and experience with the AHCCCS population, justice involved persons, chronically underhoused and the substance use treatment.
• One year of experience with the Crisis/SMI population strongly preferred.