Warehouse Associate

Job Description

Job Description

Location: 3979 Walden Avenue, Lancaster, NY 14086

Department Manager: Brian Kanavel

Summary of position:

This position is responsible for maintaining the cleanliness, organization, and overall presentation of all products within the warehouse. The role also serves as a key point of contact for customers picking up their purchases, ensuring a positive experience through professional, courteous, and efficient customer service.

Qualifications:

• High school diploma or equivalent
• Ability to provide excellent customer service
• Ability to work as a team member maintaining a positive attitude toward customers and responsibilities.
• Must be able to constantly lift, drag, pull and push objects over 100 lbs.
• Must be able to constantly stand, walk, stoop, crouch or crawl to access product and load into delivery vehicle.
• Must be able to safely and efficiently operate an appliance dolly to load and unload delivery vehicles and customer pickup orders while adhering to company safety standards and proper material-handling procedures.
• Must successfully obtain and maintain Powered Industrial Truck (PIT) certification as a condition of employment. Certification training will be provided by the company following hire, and employees are expected to comply with all training, licensing, and safety requirements throughout their employment.

Essential Functions:

• Safely and responsibly move product through the warehouse and delivery system
• Accurately pull and put away stock items
• Load and unload new and recycled products from trucks
• Load purchases into customer vehicles in a safe and responsible manner
• Safely operate forklifts to assist in moving product
• Answer internal phone calls to answer questions regarding stock for store employees
• Keep warehouse floors clean and free of trash or clutter
• Change light bulbs within warehouse and office as needed
• Maintain a clean, organized, and safe warehouse and surrounding grounds.
• Snow removal during winter months to keep driveway and walkway safe and clear
• Performs other duties as requested by Management and Executive Team