Business Analyst with Experience in the Travel Industry

Our client is a global travel-tech company that provides various travel services. We are in search of a highly experienced Business Analyst specializing in the travel domain. The ideal candidate will possess a deep understanding of Global Distribution Systems (GDS) and will excel in facilitating communication between diverse business stakeholders to drive project success. * Conduct thorough analysis of travel industry trends and requirements to inform business strategies * Collaborate with stakeholders to gather, document, and clarify business requirements related to travel operations * Develop process maps and workflows to streamline travel management operations * Work with IT and development teams to translate business needs into functional specifications * Facilitate workshops and meetings to ensure alignment and clarity among stakeholders * Monitor project progress and provide regular updates to ensure adherence to timelines and deliverables * 3+ years of experience as a Business Analyst, preferably in the travel or TMC (Travel Management Company) domain * Strong understanding of travel booking flows, including air, hotel, and car reservations * Hands-on experience with GDS platforms such as Sabre (Sabre Red, Sabre APIs, PNR workflows, etc.), Amadeus or Travelport * Knowledge of NDC (New Distribution Capability) and evolving GDS strategies * Understanding of invoice approval workflows, supplier reconciliation, and mid-office/back-office processes in travel * Familiarity with Compleat or other expense automation/invoice processing tools * Knowledge of the PNR lifecycle, including creation, modification, ticketing, queuing, and synchronization across mid- and back-office systems