Housekeeping Room and Cottage Attendants

Room Attendant

Clean all guest rooms and cottages thoroughly to a high level of standard and restore to original condition, while being sensitive to guest belongings. Continually strives to ensure a quality guest experience by providing clean, safe, and secure guest rooms and cottages.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Position is cross trained to clean rooms in Wilson Lodge and cottages.
• Must be able to work holidays and weekends.
• Load carts with all supplies needed and in a timely manner
• Clean all rooms as trained to a high level of standard
• Clean and stock all guest supplies in rooms
• Keep linen closet neat and clean
• Complete daily assignments by 5:30p.m.
• Report all maintenance problems to team supervisor or manager
• Keep carts or vans clean and supplies orderly
• Turn in all lost and found to the office with a properly completed slip.
• Use proper chemicals responsibly and do not bring any chemicals from home.
• May need to deliver cots, pack-n-plays or other supplies to guests as needed.
• Provides a deep clean of areas as assigned/requested.
• Works with a crew and/or immediate supervisor in a safe manner.
• Complete appropriate trainings listed on the human resources Training Matrix.
• Adhere to Wheeling Park Commission's safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources.
• Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.