Operations Associate - Flex

$18 - $20.5 per hour

Full-time

Sephora.com

Job ID: 293721
Store Name/Number: VA-Short Pump (0712)
Address: 11800 West Broad St Ste 1416, Richmond, VA 23233, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Flex
Position Type:
Your Role at Sephora: As an Operations Associate , you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.
Key Responsibilities
Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
Assist with visual merchandising Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution
Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals
Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/ hours
Full Time: 30-40 hrs/week
Part Time: 15-29 hrs/week
Flex (as needed): 4-14 hrs/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance

Qualifications/Experience
1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
Excellent organizational and time management skills
Quick learner with the ability to absorb and communicate product knowledge
Ability to support outstanding client service
Excellent communication and interpersonal skills.
Team player with a goal-driven mindset
Comfortable in a fast-paced environment with a strong client focus
Physically able to lift and carry up to 50 pounds
While at Sephora, you’ll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$18.00 - $20.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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Vacancy posted 19 hours ago

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