Part Time Teller (20 Hours), Inner Richmond- San Francisco Branch

The Teller is an entry‑level position responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions. Responsibilities: Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service. Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming and outgoing cash deposits, and maintaining branch vault cash. Identify referral opportunities for new products and services based on clients’ financial goals. Educate clients on digital and self‑service opportunities offered by Citi. Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets. Ensure all client needs are met and effectively manage client issues or concerns, escalating as needed. Maintain working knowledge of client accounts as well as new and existing products and services offered. Fulfilling the clients’ necessities while providing an exceptional client experience, measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous relevant experience preferred. Demonstrated sales and customer service experience. Money handling experience. Effective problem‑solving and communication skills. Ability to work well in a team‑oriented environment. Education: High School diploma or equivalent. Schedule (subject to change based on business needs): Tuesday, Thursday, Friday 10:00 a.m. – 3:00 p.m., Saturday 9:30 a.m. – 2:30 p.m. Employees in a San Francisco City or County location who work a minimum of 8 hours per week may consult the Fair Chance Ordinance information at Primary Location: San Francisco, California, United States. Primary Location Full Time Salary Range: $41,600.00 – $51,960.00. Salary shown is for full‑time positions and will be prorated for part‑time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $20.00 – $24.98. In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental and vision coverage; 401(k); life, accident and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave) and paid holidays. Automated processing is used to identify and align a candidate’s skills and abilities with a specific job opening, but all hiring decisions are made by individuals. For more information on how automated processing is used, please see Citi’s policies. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools or apply for a career opportunity, review the Accessibility at Citi document. View Citi’s EEO Policy Statement and Know Your Rights poster. #J-18808-Ljbffr Citigroup Inc.