Real Estate Admin/Ops Associate

Real Estate Admin/Ops Associate

Locations: Fort Worth, TX | Hybrid

The Real Estate Administration & Operations Associate supports the day-to-day management of commercial, residential, and mixed-use properties. In this role, you will process property-related payments, maintain accurate records, coordinate vendors and maintenance activities, and respond to client needs. You will work closely with clients, vendors, and internal teams to resolve issues, meet important deadlines, and keep portfolio operations running smoothly.

Client & Portfolio Management

• Serve as a primary point of contact for clients regarding property status, account activity, projects, and service requests.
• Maintain positive client relationships through proactive communication and timely follow-up.
• Support commercial, residential, and mixed-use real estate portfolios.
• Assist with property sales, acquisitions, ownership transfers, and portfolio transitions.

Operations Administration & Reporting

• Monitor team inboxes and respond to client, vendor, and internal inquiries.
• Maintain control reports, ticklers, and operational tracking tools.
• Update and maintain account information within Specialty Asset and proprietary systems.
• Maintain accurate electronic records through scanning, indexing, and document management practices.

Financial Processing

• Process Accounts Payable transactions including utilities, taxes, mortgage payments, maintenance expenses, and vendor invoices.
• Process revenue transactions including checks, wires, ACH payments, and cash movements.
• Research and resolve payment discrepancies and out-of-balance conditions.
• Reconcile reports and invoices to ensure accuracy and compliance.
• Reviewing, understanding and setting up loans in system

Vendor & Property Coordination

• Research, evaluate, onboard, and maintain qualified vendors.
• Coordinate inspections, appraisals, repairs, maintenance activities, and preservation services.
• Track maintenance projects and ensure timely completion.

Compliance, Problem Resolution & Special Projects

• Ensure adherence to regulatory requirements, company procedures, and client directives.
• Investigate and resolve operational exceptions and service-related concerns.
• Assist with client projects, data updates, and process improvements.

Required Experience

• Strong client service and relationship management skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite including Outlook, Excel, Word, and Teams.
• Strong organizational, analytical, and multitasking abilities.
• Knowledge of real estate operations, property management, loans, financial transactions, vendor management, and compliance requirements.
• Bachelor's degree or equivalent combination of education, training, and relevant experience.
• 46 years of experience in real estate operations, property management, portfolio administration, financial processing, or related fields.
• Strong proficiency in Microsoft Office Suite and ability to learn proprietary systems quickly.

Join SS&C, where innovation meets global opportunities.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.