IT Help Desk Agent — First-Line Tech Support
Learning Care Group
Learning Care Group is looking for an L1 Help Desk Agent in Novi, Michigan. The role involves being the first point of contact for technical assistance regarding hardware, software, and networking issues. You will provide support via phone, email, and chat, logging and tracking service requests, resolving common issues, and escalating complex problems. Required qualifications include a high school diploma, strong communication skills, and familiarity with technical support tools and concepts. Competitive hourly wage and benefits are offered. #J-18808-Ljbffr Learning Care Group
Vacancy posted 8 hours ago
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