HVAC Equipment/Mechanical Service Tech Team Leader (Union)

Job Description

HVAC Equip/Mech Svc Tech Team Ldr (un)

Advance your career with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas – your next great opportunity is just a few clicks away!

We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:

• Competitive salary

• Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance

• Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one

• An encouraging and collaborative team environment that values diverse perspectives and fosters innovation

• On-the-job and cross-training opportunities

• A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in the Life of the Building of the Future

Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls.

What you will do

Under general supervision oversees required day-to-day activities of field Mechanical Install team and plans monthly technician routes. Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction. Maintains customer satisfaction while balancing financial goals. Ensures safety compliance. 

How you will do it

• Supervises and provides leadership for assigned teams, ensuring developmental plans are in place.

• Leads the execution efforts of assigned business, ensuring consistency of delivery systems and supervising business plans.

• Proactively coordinates the team’s work with sales to ensure all opportunities are supported, optimizing outcomes for the customer.

• Raises potential market opportunities to the attention of the appropriate branch or region resource for strategic direction.

• Ensures serviced account portfolios achieve growth, proper profit levels, and customer satisfaction.

• Recommends and supports staffing requirements for the assigned business.

• Implements plans to comply with and monitors standards for HVAC operations, auditing effectiveness and driving improvements through accountability and collaboration.

• Ensures that contractual obligations are completed, and customer satisfaction is achieved.

• Drives service and installation operational review meetings, ensuring accuracy in bids and estimates.

• Analyzes operations processes, providing innovative recommendations for improvements while fostering a culture of continuous learning and problem-solving.

• Recruits, hires, and retains operational staff, preparing and delivering performance expectations, reviews, and development plans.

• Performs other duties related to customer satisfaction, deploying pivotal initiatives to teams, and maintaining team business plans.

What we look for

Required 

• A minimum of five (5) years of progressive operational experience in HVAC services. 

• Three (3) years of experience in management role with responsibility for the productivity and development of others. 

Preferred 

• Degree or certificate from technical or trade school and/or equivalent working experience. 

• Johnson Mechanical Install experience

• Five to Eight years’ experience in an operational HVAC role with leadership responsibilities 

Pay Range: Hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.